# Phone and terminal settings

The parameters with which a phone/terminal is defined on the communication server can be found here. In the following parameter-related explanations, for reasons of simplicity, we always talk about phones although at times we may talk about other terminals.

Table 1. Quick links to the settings and instructions
Phone type | Settings | Commissioning
Mitel SIP phones (Mitel SIP) | Mitel SIP phones (Mitel SIP) | Registering Mitel SIP corded phones
IP system phones (IP) | IP system phones (IP) | Registering IP system phones
Digital system phones (DSI-AD2) | Digital system phones (DSI-AD2) | Putting a digital system phone into operation
Digital system phones (DASL) | Digital system phones (DASL) |
DECT wireless phones (DECT) | DECT wireless phones (DECT) | Registering DECT cordless phones
MiCollab Client (MiCollab Softphone) | MiCollab Client (MiCollab Softphone) |
Mitel One | Mitel One |
Analogue phones and terminals (Analogue) | Analogue phones and terminals (Analogue) |
Mobile or external phone (Mobile/external) | Mobile or external phone (Mobile/external) |
Mobile phones with MMC (Mitel Mobile Client) | Mobile phones with MMC (Mitel Mobile Client) |
SIP phones and SIP terminals (Standard SIP) | SIP phones and SIP terminals (Standard SIP) | Registering standard SIP phones
ISDN phones and terminals (BRI S-bus) | ISDN phones and terminals (BRI S-bus) |
Virtual phones (Virtual) | Virtual phones (Virtual) |

## Mitel SIP phones

Table 2. Settings to terminal interface Mitel SIP
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Cordless phone type | Displays the cordless phone type if it is registered (parameter is displayed for Mitel SIP-DECT terminal type only).
Assigned user/pool | Here the phone is assigned to a user or a Free Seating Pool or the assignment is deleted . If you assign the phone to a free seating pool, it is automatically moved to the Free seating terminal view. The phone can only be assigned to one user or one Free seating pool. A new assignment overwrites the old one.
Registration user name, Registration password | Used for registering the phone with the communication server.
Display language | Phone language user interface.
Idle text | Select a predefined value or enter the text to be displayed on the phone display in the idle state. Default: Assigned user name, provided a name is defined during the assignment. Otherwise, the call number is entered.
Idle text 2 | Select a predefined value or enter the additional text to be displayed on the phone display in the idle state. Default: Number of the assigned user, if a name has been defined for this latter at the time of assignment, otherwise the field remains empty.
Phone lock: Set current state | You can see the current phone lock state and can change it here. Free: The phone is not locked or partially locked (depending on the parameter State when phone is unlocked). Lock phone: The phone is locked and your private data are protected from viewing. You can configure the call numbers that can be dialled for outgoing calls via special, internal and external digit barring (Users / Permission set view, Settings Internal digit barring (used by phone lock) and External digit barring (used by phone lock)).
State when phone is unlocked | Here you can define whether the lock state of the phone should be free or still partially locked when the phone is unlocked. Free: The phone is not locked. Lock phone partially: The system menu on the phone is reduced and some function keys will not work. These partially phone lock is useful for room phones in hospitality environments or for phones in public places. It locks all menus and settings, except call lists, voice mail input, system events and local phone book. Additionally some function keys are locked as well. This means, although key labels are still displayed, pressing on the keys has no effect.
Expansion key module | Depending on phone type, you can add or remove up to three expansion key modules here.
Resource type | Select here the type of TWP expansion module (parameter is displayed for Mitel SIP TWP terminal type only).

Table 3. Connection settings
Parameter | Explanation
State | Indicates whether the phone is registered on the communication server and is thus available.
IP address | Shows the phone IP address, if it is registered on the communication server.
SIP port | The port for the SIP signalling data is displayed here.
MAC address | The MAC address is a unique phone identification and is used by the system to assign the phone to a configuration profile.
MBG Controller | Choose a MBG Controller from the list, if the phone is used as a Teleworker through a Mitel Border Gateway.

Table 4. Display settings (only configurable as of Mitel 6867 SIP and Mitel 6900 SIP)
Parameter | Explanation
Active backlight level | Define the backlight level when the phone is in use. The default value is five.
Backlight on time (s) | After the phone switches to idle, the backlight level should stay on active level for a certain time. This time duration can be configured here. The default value is 30 seconds.
Idle backlight level for day | The idle backlight level for the day can be configured here. The default value is one.
Idle backlight level for night | The idle backlight level for the night can be configured here. The default value is one.
Backlight day-night | The phone has different idle backlight settings for day and night.
Backlight day start | Defines when the day starts (only used for backlight settings). The default value is 07:00.
Backlight night start | Defines when the nights starts (only used for backlight settings). The default value is 22:00. Note: There must be at least 30 minutes difference between the day and night start times.
Screensaver on time (s) | Set the duration for how long a phone is idle before the screen saver comes on. The default value is 1800 seconds (= 30 minutes).

Table 5. Actions
Button | Explanation
Restart phone | The changes made to some parameters only take effect once the Mitel SIP phone has been restarted.
Restart all Mitel SIP phones. | Instead of restarting each Mitel SIP phone individually, you can restart all registered Mitel SIP phones via this function.
Set idle text globally | Instead of entering the idle text individually for each phone, this function can be used to set the idle text globally for all system phones with display. Tip: The idle text can be given the individual user number or user name as placeholder. The placeholders are <No.> and <name>.
Change display language globally | This function can be used to change the display language on all system phones with display at the same time.

"Registering Mitel SIP corded phones" Commissioning

Mitel SIP phones are platform-independent phones with a wide range of features. They can also be perfectly integrated into one of the Mitel Platforms and used as a system phone. Mitel SIP Phones on MiVoice Office 400 first support MiVoice Office 400 features and have a separate user's guide. Many of the device-specific functions are less significant or are not used at all. Please read the Mitel SIP administration instructions if you wish to carry use device-specific functions or carry out device-specific settings. You can find a direct link in the section See also....

## IP system phones (IP)

Table 6. Settings to terminal interface IP
Parameter 1 | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here the phone is assigned to a user or a Free Seating Pool or the assignment is deleted . If you assign the phone to a free seating pool, it is automatically moved to the Free seating terminal view. The phone can only be assigned to one user or one Free seating pool. A new assignment overwrites the old one.
Registration code | Used for registering the phone with the communication server.
Display language | Phone language user interface.
Idle text | Select a predefined value or enter the text to be displayed on the phone display in the idle state. Default: Call number and name of the assigned user, provided the user is entered at the time of the assignment; if not, only the call number is entered.
Phone lock: Set current state | Free: The phone is not locked. Lock settings: The configuration menu is locked. Lock phone partially: The configuration menu is locked and some menu points are hidden. Lock phone: The phone is locked and your private data are protected from viewing. You can configure the call numbers that can be dialled for outgoing calls via special, internal and external digit barring (Users / Permission set view, Settings Internal digit barring (used by phone lock) and External digit barring (used by phone lock)).
Expansion key module | Depending on phone type, you can add or remove up to three expansion key modules here.

Table 7. Connection settings
Parameter | Explanation
State | Indicates whether the phone is registered on the communication server and is thus available.
IP address | Shows the phone IP address, if it is registered on the communication server.
MAC address | The MAC address is a unique phone identification and is used by the system to assign the phone to a configuration profile.

Table 8. Actions
Button | Explanation
Restart phone | The phone can be restarted with this button.
Set idle text globally | Instead of entering the idle text individually for each phone, this function can be used to set the idle text globally for all system phones with display. Tip: The idle text can be given the individual user number or user name as placeholder. The placeholders are <No.> and <name>.
Change display language globally | This function can be used to change the display language on all system phones with display at the same time.

"Registering Mitel SIP corded phones" Commissioning

## Digital system phones (DSI-AD2)

Table 9. Settings to terminal interface DSI-AD2
Parameter 2 | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned port | Here the phone is assigned to a user or a physical connector or the assignment is deleted . The phone can be assigned to one port only. A new assignment overwrites the old one. Up to two phones can be connected to one DSI-AD2 interface.
Assigned user/pool | Here the phone is assigned to a user or a Free Seating Pool or the assignment is deleted . If you assign the phone to a free seating pool, it is automatically moved to the Free seating terminal view. The phone can only be assigned to one user or one Free seating pool. A new assignment overwrites the old one.
Display language | Phone language user interface.
Idle text | Select a predefined value or enter the text to be displayed on the phone display in the idle state. Default: Call number and name of the assigned user, provided the user is entered at the time of the assignment; if not, only the call number is entered.
Phone lock: Set current state | Free: The phone is not locked. Lock settings: The configuration menu is locked. Lock phone partially: The configuration menu is locked and some menu points are hidden. Lock phone: The phone is locked and your private data are protected from viewing. You can configure the call numbers that can be dialled for outgoing calls via special, internal and external digit barring (Users / Permission set view (=cb), Settings Internal digit barring (used by phone lock) and External digit barring (used by phone lock)).
Expansion key module | Depending on phone type, you can add or remove up to three expansion key modules here.

Table 10. Actions
Button | Explanation
Set idle text globally | Instead of entering the idle text individually for each phone, this function can be used to set the idle text globally for all system phones with display. Tip: The idle text can be given the individual user number or user name as placeholder. The placeholders are <No.> and <name>.
Change display language globally | This function can be used to change the display language on all system phones with display at the same time.

"Registering Mitel SIP corded phones" Commissioning

## Digital system phones (DASL)

Table 11. Settings to terminal interface DASL
Parameter 3 | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned port | Here the phone is assigned to a user or a physical connector or the assignment is deleted . The phone can be assigned to one port only. A new assignment overwrites the old one. Only one phone can be connected to a DASL interface.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.
Display language | Phone language user interface.
Idle text | Select a predefined value or enter the text to be displayed on the phone display in the idle state. Default: Call number and name of the assigned user, provided the user is entered at the time of the assignment; if not, only the call number is entered.
Phone lock: Set current state | Free: The phone is not locked. Lock settings: The configuration menu is locked. Lock phone partially: The configuration menu is locked and some menu points are hidden. Lock phone: The phone is locked and your private data are protected from viewing. You can configure the call numbers that can be dialled for outgoing calls via special, internal and external digit barring (Users / Permission set view, Settings Internal digit barring (used by phone lock) and External digit barring (used by phone lock)).
Expansion key module | Depending on phone type, you can add or remove up to three expansion key modules here.

Table 12. Actions
Button | Explanation
Set idle text globally | Instead of entering the idle text individually for each phone, this function can be used to set the idle text globally for all system phones with display. Tip: The idle text can be given the individual user number or user name as placeholder. The placeholders are <No.> and <name>.
Change display language globally | This function can be used to change the display language on all system phones with display at the same time.

"Registering Mitel SIP corded phones" Commissioning

## DECT cordless phones (DECT)

Table 13. Settings to DECT terminal interface
Parameter 4 | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here the phone is assigned to a user or a Free Seating Pool or the assignment is deleted . If you assign the phone to a free seating pool, it is automatically moved to the Free seating terminal view. The phone can only be assigned to one user or one Free seating pool. A new assignment overwrites the old one.
Display language | Phone language user interface.
Idle text | Select a predefined value or enter the text to be displayed on the phone display in the idle state. Default: Call number and name of the assigned user, provided the user is entered at the time of the assignment; if not, only the call number is entered.
Phone lock: Set current state | Free: The phone is not locked. Lock settings: The configuration menu is locked. Lock phone partially: The configuration menu is locked and some menu points are hidden. Lock phone: The phone is locked and your private data are protected from viewing. You can configure the call numbers that can be dialled for outgoing calls via special, internal and external digit barring (Users / Permission set view, Settings Internal digit barring (used by phone lock) and External digit barring (used by phone lock)).

Table 14. Further settings
Parameter 5 | Explanation
One hotkey only | Only one hotkey is available, that is you can store only one call number or function on the key. This configuration is suitable, in particular, if you wish to trigger a function by pressing a key (e.g. an alarm). Six hotkeys are available, that is you can store six call numbers or functions on the key.

Table 15. DECT settings
Parameter | Explanation
State | Subscribed / Not subscribed / Ready to subscribe Status display. Indicates whether or not a cordless phone has subscribed to the cordless phone.
HW version | Shows the HW version of the DECT cordless phone (not available in all models).

Table 16. Actions
Button | Explanation
Login 6 | Starts the login procedure for cordless phones.
Set idle text globally | Instead of entering the idle text individually for each phone, this function can be used to set the idle text globally for all system phones with display. Tip: The idle text can be given the individual user number or user name as placeholder. The placeholders are <No.> and <name>.
Change display language globally | This function can be used to change the display language on all system phones with display at the same time.

"Registering Mitel SIP corded phones" Commissioning

## Mitel BluStar 8000i and Mitel BluStar Softphones (BluStar)

Table 17. Settings to terminal interface BluStar
Parameter 7 | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Assigned user display. An Mitel BluStar 8000i is not permanently assigned to a user. It is only assigned if a user logs on to a phone with a user name and password or PIN. A BluStar Softphone must be assigned in the user view in the Multimedia table.
Display language | Phone language user interface.

Table 18. Connection settings
Parameter 8 | Explanation
IP address | Shows the phone IP address, if it is registered on the communication server.
SIP port | The port for the SIP signalling data is displayed here.
RTP port | RTP port used to transmit voice data. Must not be changed, as a rule.
MAC address | The MAC address is a unique phone identification and is used by the system to assign the phone to a configuration profile.
Send redirecting information | Redirecting information allows the called party to see whether the call was redirected and, if so, by whom. Two different methods are defined for this purpose for SIP. The parameter can be configured for each SIP provider as well as for each SIP phone. No: No redirection/redirecting information is displayed. Yes, using 'Diversion header (recursing)': Redirection/redirecting information is displayed in the case of incoming calls only. The call is forwarded in the communication server. Yes, using 'Diversion header (non recursing)': The call forwarding for outgoing calls is indirect, with the communication server sending back ‘Response 302’ (Moved Temporarily) with the necessary redirection information to the SIP phone. The SIP phone itself then makes the call to the forwarding destination and shows the redirection information on its own display. Note: Call forwarding with Response 302 is not possible in every case.

Table 19. Actions
Button | Explanation
Restart phone | The phone can be restarted with this button.

"Registering Mitel SIP corded phones" Commissioning

## MiCollab Client (MiCollab Softphone)

Table 20. Settings to terminal interface Standard SIP
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here you see the assigned user. The phone can be assigned to one user only.

Table 21. Connection settings
Parameter | Explanation
State | Indicates whether the phone is registered on the communication server and is thus available.
IP address | Shows the phone IP address, if it is registered on the communication server.
SIP port | The port for the SIP signalling data is displayed here.
MAC address |

"Registering Mitel SIP corded phones" Commissioning

## Mitel One

Table 22. Settings to terminal interface Analogue
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | The phone can be assigned to one user only.

Table 23. Connection settings
Parameter | Explanation
State | Indicates whether the phone is registered on the communication server and is thus available.
IP address | Shows the phone IP address, if it is registered on the communication server.

## Analogue phones and terminals (Analogue)

Table 24. Settings to terminal interface Analogue
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned port | Here the phone is assigned to a user or a physical connector or the assignment is deleted . The phone can be assigned to one port only. A new assignment overwrites the old one. Only one phone can be connected to an analogue interface.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.
Display language | Phone language user interface.
MWI mode | The setting needed to display the notification depends on the type of communication server and the connected, analogue phone. The MiVoice Office 400 communication servers support frequency shift keying (FSK) and Low voltage (Low voltage is mainly used for phones in USA/Canada). Mitel 470 and Mitel SMBC also supports Polarity reversal. Additionally Mitel SMBC supports High Voltage. Some analogue phones also have an MWI switch (e.g. Mitel 6730 Analogue). Tip: For the setting Polarity reversal, set the switch of the phone (e.g. 6730 Analogue) to the symbol "-". If the MWI LED is blinking (message available) and off (no message available) the switch is set correctly. If the MWI LED is on (message available) and blinking (no message available) the switch is set wrongly.
Phone lock: Set current state | Free: The phone is not locked. Lock settings: The configuration menu is locked. Lock phone: The phone is locked and your private data are protected from viewing. You can configure the call numbers that can be dialled for outgoing calls via special, internal and external digit barring (Users / Permission set view, Settings Internal digit barring (used by phone lock) and External digit barring (used by phone lock)).

## Mobile or external phone (Mobile/external)

Table 25. Settings for terminal interface Mobile/external
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.
Route | This route is used if the integrated mobile phone’s internal call number is dialled and an external call is then made to the stored mobile call number.
Mobile/external call number | Enter the phone's external call number here.
Use CLIP for authentication | The call number and password entered to authenticate the integrated mobile phone is not necessary.
CLIP selection | Normal: If the direct dialling number of the calling user is used as the CLIP, regardless of his settings. If there is no corresponding direct dialling number, the internal call number is used in its place. CLIP from user: The CLIP number will soon be created, like for a call to the public network. In this case the calling user’s CLIP settings are decisive.
Enhanced functionality | The extended function reinforces the integration of the mobile phone and allows additional suffix dialling functions, e.g. enquiry call or conference set-up. Note: For the enhanced functionality GSM voice channels must be configured in the System / DSP.
MWI route | Route for MWI signalling (new voice mail voice message) to the integrated mobile phone.
MWI CLIP | The CLIP for MWI signalling (new voice mail voice message) to the integrated mobile phone is entered here. (input format the same as an external call number e.g. 00326553827). The CLIP is transmitted in accordance with the Transit CLIP format parameter for the trunk group settings.
Enquiry call using DTMF-A | Depending on its configuration, an enquiry call on a mobile or external phone is triggered with the DTMF character A or with the DTMF characters ***. The communication server interprets both of them as an enquiry call (default setting). However, the user's voice may be interpreted as DTMF signal A and involuntarily trigger an enquiry call. To avoid this, configure the mobile or external phone in such a way that it sends the DTMF signal *** for the enquiry call then deactivate the parameter Enquiry call using DTMF-A.

## Mobile phones with MMC (Mitel Mobile Client)

Table 26. Settings to terminal interface Mitel Mobile Client
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.
MMC Controller | Assign the mobile phone an open MMC controller here. MMC controllers are opened in the Services / MMC controller view.
Mobile call number | Enter the external call number of the mobile phone here.
Static roaming |
Call waiting |
Call reverse |

## SIP phones and SIP terminals (Standard SIP)

Table 27. Settings to terminal interface Standard SIP
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.

Table 28. Connection settings
Parameter | Explanation
State | Indicates whether the phone is registered on the communication server and is thus available.
IP address | Shows the phone IP address, if it is registered on the communication server.
SIP port | The port for the SIP signalling data is displayed here.
MBG Controller | Choose a MBG Controller from the list, if the phone is used as a teleworker through a Mitel Border Gateway.
SIP user name | String of characters generated by WebAdmin. It can be edited, but must be specific. If possible, WebAdmin uses the user's call number assigned to the phone.
SIP password | Random character sequence generated by WebAdmin. It can be edited, but must be specific.Configure

"Registering Mitel SIP corded phones" Commissioning

## ISDN phones and terminals (BRI S-bus)

Table 29. Settings to terminal interface BRI-S-Bus
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned port | Here the phone is assigned to a user or a physical connector or the assignment is deleted . The phone can be assigned to one port only. A new assignment overwrites the old one. Up to eight phones can be connected to one BRI-S interface.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.

## Virtual phones (Virtual)

Table 30. Settings to terminal interface Virtual
Parameter | Explanation
Terminal type | Phone model designation.
Description | You can type in a help text here to designate the phone according to your criteria. This text is only displayed here.
Assigned user/pool | Here the phone is assigned to a user or the assignment is deleted . The phone can be assigned to one user only. A new assignment overwrites the old one.

Parent topic: Terminal administration
1 Dependent on model
2 Dependent on model
3 Dependent on model
4 Dependent on model
5 Dependent on model
6 Dependent on model
7 Dependent on model
8 Dependent on model
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