# DDI plan list view

Direct dialling is used to reach internal destinations directly from the public network (ISDN or SIP). For this purpose the incoming call number is linked with a specific call destination based on its DDI element. Here you will find an overview of all available DDI numbers.

In this view you can also see whether a DDI number has been added to the DDI pool for guest rooms (this information is not available in the graphical view).

Below you can see the already created SmartDDI numbers with their matching internal numbers and a description, if defined. You can edit the conversion rule of a SmartDDI number by clicking on it.

## Creating DDI numbers, a DDI numbering range or a SmartDDI number

To create a new DDI number, click New. A new overlay view is opened. For more help click the help symbol in the title bar.

To create a DDI numbering range, click New then tick the checkbox Create DDI numbering range. A new overlay view is opened. For more help click the help symbol in the title bar.

To create a SmartDDI number, click New then tick the checkbox Create Smart DDI. A new overlay view is opened. For more help click the help symbol in the title bar.

## Editing DDI numbers, call distribution or SmartDDI numbers

To edit individual DDI numbers click on the entry in the DDI plan or DDI number.

To edit the call distribution of a DDI number, click on the entry in the Call distribution column.

To edit a Smart DDI number, click on the entry in the SmartDDI number or column.

## Deleting DDI numbers, SmartDDI numbers or a DDI numbering range

To delete DDI numbers or SmartDDI numbers, click the Delete button. On the left edge a checkbox is displayed for each entry. Select the entries you want to delete, and click the Delete button once again.

To delete a full DDI numbering range, click the Delete range button. Enter the range and click the Apply button.

## Filtering a list or editing several entries at the same time

You can find information about how to use Filter or Multi-Edit here, "Working with the WebAdmin".

## Hospitality: Setting up Dynamic DDI allocation

To set up dynamic DDI allocation for guest rooms, proceed as follows:

1. First define in the view the call destination to which calls should be routed when a guest room is unoccupied (setting DDI destination after check-out).

2. In this view you can see in the Dynamic DDI allocation (Hospitality) column whether a DDI number is already available for dynamic DDI allocation. Click on the DDI number to open the edit window and modify the settings as required.

Note:

As soon as you allow dynamic DDI allocation, the connected call distribution element for switch position 1 is assigned the user you defined in Step 1 under DDI destination after check-out.

Note:

In USA/Canada the abbreviation DID (Direct Inward Dial) is used instead of DDI (Direct Dialling In)

Parent topic: List view
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