# Emergency destinations

Emergency destinations are internal or external call destinations which are dialled, when a user calls one of the emergency numbers defined in the internal numbering plan. For each emergency destination you can store 3 call destinations, one for each of the 3 switch positions of a switch group.

## Emergency destinations

A total of 10 emergency numbers can be created in the internal numbering plan (=g4). The emergency numbers are used to quickly dial a call number defined at a certain emergency destination. When an emergency number is dialled one of the 3 destination numbers is dialled based on the switch position of the assigned switch group.

All internal emergency numbers dial the emergency destination, defined at the node (=3q). (Exception: An emergency destination is assigned to a terminal, see also notes below).

50 emergency destinations can be defined. The default value is emergency destination 1.

notes:

- In a AIN the applicable node is dependant on the terminal type: For IP system phones and SIP phones it is the master node.For System DECT phones it is the node on which the phone is currently located.For analogue and digital phones it is the node to which the phone is connected.
- An emergency destination can also assigned to a terminal. If an emergency number at such a terminal is dialled, one of the destination numbers of this emergency destination is dialled, depending on the switch position of the assigned switch group. An emergency destination assigned to a terminal has always priority.
- When an external destination is dialled via the emergency number the digit barring and the exchange access authorisations are bypassed.
- If an external destination with exchange access prefix code is specified, it is important to ensure that a route is assigned to each user.
- Calling an emergency numbers defined in the internal numbering plan is completely different than calling a number from the public emergency number list (see also focus topic "Emergency service support").

## Create emergency destinations and assign them

1. Click the symbol and give the emergency destination a name.

2. Select a switch group.

3. Enter the call numbers of the emergency numbers for all three switch positions.

1. Confirm the entry with .

2. Assign the created emergency destination to the node(s) and/or to the terminal(s).

Note:

Add the exchange access prefix while entering external call numbers.

## Deleting emergency destinations

To delete emergency call destinations, click the symbol.

Note:

Only emergency destinations not assigned to a node or a terminal can be deleted.

## Creating internal emergency numbers

You can create emergency numbers directly in the numbering plan:

1. In the numbering plan, click the New button.

2. Enter the emergency number under Call number.

3. Select from the category Emergency number.

4. Complete the input by clicking the Apply button.

See also...

"Emergency service support".

Parent topic: Emergency calls
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