# Maintenance codes

Maintenance staff can leave specific maintenance notes for the room using function code *53. The maintenance notes and the corresponding codes can be defined here.

## Using maintenance codes

The following example illustrates the use of maintenance codes:

A member of the room service staff has found a defective light bulb when checking the guest room. On the room phone, the staff member dials *53, followed by the maintenance code for "Replace light bulb" and the hash key (#). The maintenance notes are stored and displayed in the Hospitality Manager. The reception staff inform the technical service staff.

A member of the technical service staff replaces the defective light bulb. He dials #53# on the room phone. The maintenance notes are deleted in the Hospitality Manager.

Note:

Dialling #53# deletes all active hazard alert messages of a guest room.

## Defining the maintenance code

To create a new maintenance code, proceed as follows:

1. Click the New button.

2. Enter the code you want under Code. The code may be a maximum of 32 digits in length (0 to 9).

3. Enter the maintenance note under Meaning.

4. Click the Apply button to save the new maintenance code.

See also...

## Focus topic

"Function codes and services"

Parent topic: Hospitality and hotel solution
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