# Graphical control elements

Legends and explanations for the graphical control elements.

## Colour codes and symbols

Table 1. Symbol legend
Symbol | Meaning | Symbol | Meaning
| Global Call Distribution |  | Active CFU
| Linear Call Distribution |  | Active default CFU
| Cyclic call distribution |  | Routing to fax server
|  |  | Call routing to the MMCcontroller
|  |  | Routing if busy to call queue with announcement (Number in Queue)
|  |  | Call routing to the CloudLink Gateway

Table 2. Colour coding for the routing elements
Network interfaces / trunk groups | Direct Dialling Plans | CDE | UG / routes | User
| ISDN/CAS network interface / ISDN/CAS trunk group |  | DDI plan 1 |  | CDE, where a DDI/DID is pointing to |  | UG / (outgoing) route configured |  | User with phone or terminal
| SIP provider /SIP trunk group |  | DDI plan 2 |  | CDE, which has an internal call number assigned |  | UG / (outgoing) route not configured |  | Guest room with phone
| Analogue network interface / analogue trunk group |  | DDI plan 3 |  | Unused CDE without a DDI/DID and without internal call number |  |  |  | User or guest room without phone or terminal
|  |  | DDI plan 4 |  |  |  |  |  | Other destinations such as operator, voice mail. Line key, ACD, general bell, remote maintenance, SRM, modem, integration of mobile/external phones or data service
|  |  | DDI plan 5 |  |  |  |  |  |
|  |  | DDI plan 6 |  |  |  |  |  |
|  |  | DDI plan 7 |  |  |  |  |  |
|  |  | DDI plan 8 |  |  |  |  |  |
|  |  | DDI plan 9 |  |  |  |  |  |
|  |  | DDI plan 10 |  |  |  |  |  |

## Adding an element

Basically you add a new element by clicking the Add button in the element column at the top. However not all elements can be added in this way.

Table 3. Adding an element
Parameter | Explanation
Network interface | Physical network interfaces are automatically added as soon as they are available on the communication server. To add an SIP provider, either click the Add button in the Network interface element column at the top or open the context menu with a right mouse click and then click the Add SIP provider context menu entry.
Trunk groups (in Expert mode only) | Trunk groups are added automatically based on the available network interfaces
Direct dialling number | Click the Add button in the DDI plan element column at the top or use the mouse to open the context menu (right click) and click the Add DDI number entry.
Several DDI numbers | Open the context menu with the mouse (right click) and click the Add DDI numbering range entry.
DDI plan (in Expert mode only) | First add one DDI number, then assign it another DDI plan in the input dialogue box (default setting is DDI plan 1).
Call distribution elements (in Expert mode only) | Click the Add button in the Call distribution element column at the top or use the mouse to open the context menu (right click) and click the Add CDE entry.
User groups | User groups are always available and cannot be added. You can use the All / Configured button located in the element column at the top to show or hide the user groups that are not configured.
User | Click the Add button in the User element column at the top or use the mouse to open the context menu (right click) and click the Add user entry.
Guest room | You can create a guest room in the hospitality configuration section Configuration / Hospitality/ Hotel / Room view, New button).
Other destinations | Other destinations such as operator, voice mail. Line key, ACD, general bell, remote maintenance, SRM, modem, integration of mobile/external phones or data service are automatically displayed if they have been set up. They cannot be added here.

## Displaying links

You wish to see the links between the individual items:

- To see all links between the items, click the Arrows menu input and select the All arrows option. If you only wish to see the links of a specific switch position, click the Arrows menu input and select as option the switch position you want.

- To see only the links of a specific item, place the mouse over the item then right-click to select the entry Path - all switch positions. All linked items are shown in red and are connected with link arrows. If you wish to see only the links of a specific switch position, choose the entries Path - switch position x.

Note:

The arrows are only displayed up to a certain level of complexity. The message Too many arrows to show then appears.

## Viewing individual items

You wish to see only selected items and their links.

With the filter function you can filter according to call numbers. In so doing, it does not matter whether it is a user's call number or that of another control element.

- To see an item with a specific call number without the nearby items, enter it in the input field near the Filter button then click the Filter button.

- To see only the links of a specific item, place the mouse over the item then right-click to select the entry Path - all switch positions. All linked items are shown in red and are connected with link arrows. If you wish to see only the links of a specific switch position, choose the entries Path - switch position x.

## Modifying several items at the same time with Multi edit

You wish to carry out the same settings for several items.

To carry out the same settings for several items, mark the items you want by pressing the Strg key then right-click to select the Edit multiple option from the context menu. An overlay view is opened. Each setting you make in this view is used in all selected items.

Parent topic: Incoming call routing
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