# System information

Here you will find general information on the communication server. To obtain help on how to configure the communication server, you can activate any of the available wizards in the lower part of the view.

Table 1. System information
Parameter | Explanation
Communication server | Type designation of the communication server.
Country | The default data is localised for the specified country.
Equipment ID (EID) | Identification number of the communication system.
Support ID | Communication server identification compared to the support. The support ID is generated on the licence server with the help of the EID and - after the first internet connection of the communication server with the licence server - entered here automatically.
Channel ID (CID) | Designation of the sales channel.
Configured users | Number of configured users in the system. In brackets you find more detailed information about the type of the configured users.
User licences (used / available / total) | Overview of the used / available / total number of user licences including IP user licence bundles and UCC licence bundles.

Table 2. System information
Parameter | Explanation
Communication server | Type designation of the communication server.
Country | The default data is localised for the specified country.
Equipment ID (EID) | Identification number of the communication system.
Online licence check (permanent internet connection required) | To check licences the communication server regularly sends messages to the Mitel licence server, to maintain the permission for the unrestricted operating mode. Latest after 72 hours without connection, the communication server switches to restricted operating mode. The licence linked to a satellite's EID. Under Gateway EID enter this satellite's EID. The communication server is not enabled without a Gateway EID. If the link to the satellite is cut, the communication server changes to restricted operating mode latest after 72 hours. Note: If online licence check is enabled or disabled, a new licence code is also always required.
Support ID | Communication server identification compared to the support ID is generated on the licence server with the help of the EID and - after the first internet connection of the communication server with the licence server - entered here automatically.
Channel ID (CID) | Designation of the sales channel.
Configured users | Number of configured users in the system. In brackets you find more detailed information about the type of the configured users.
User licences (used / available / total) | Overview of the used / available / total number of user licences including IP user licence bundles and UCC licence bundles.

Table 3. Software assurance
Parameter | Explanation
SWA state | Information about the current SWA state with further references, such as the SWA expiry date.
SWA covered users | Shows the number of users covered via SWA.
Configured users | Shows the users configured in the communication server. SWA becomes invalid if the number of configured users exceeds the number of users covered via SWA.

Parent topic: System Overview
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