# About Diagnostics

A variety of diagnostic tools is provided to assist in resolving connectivity problems.

- Connectivity Tests: Checks connectivity to ICPs for MiNET, SIP, and TFTP services based on the configured type; SIP trunking endpoints; and application servers such as MiCollab and MiContact Center. If these are configured with a fully qualified domain name (FQDN), a DNS resolution test is also run.

- Traceroute: Display the route (path) of packets travelling across the IP network to an endpoint.

- Packet Trace: Capture a log of traffic passing over the network.

- Teleworker Network Analyzer: Test voice quality and remote IP device connectivity to the MBG server.

- Connectivity Tests

- Traceroute

- Packet Trace

- Teleworker Network Analyzer

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