# Pre-extension Dial Strings Report

## Description

NP Receptionist is a program that automatically answers calls and requests the extension number of the called party. When a caller enters an extension number, NP Receptionist converts it to a mailbox number. The system then checks the mailbox extension number field (of this mailbox) for the actual extension number to outdial.

A pre-extension dial string is a series of instructions and/or characters that the system must outdial before dialing that mailbox extension number.

Example:The dial string may consist of the dialing sequence and account code for a non-"Dial 1" long-distance carrier. If the string does not match one of the pre-extension dial strings configured by the system technician, you must enter this string in the extension number field of every mailbox that outdials to this carrier.

When an appropriate pre-extension dial string has been configured, users can select the string by simply entering an index number in the pre-extension index field.

The report displays the pre-extension dial strings associated with each index configured for mailboxes served by NP Receptionist.

The Pre-extension Dial Strings Report and the Receptionist Day/Night Treatment Types Report are the two reports that show NP Receptionist configuration.

## Run the Pre-extension Dial Strings Report

1. From the Main Menu, select (R) Reports and then (D) Pre-extension dial strings.

2. Select an output routing for the report:

   - C to send the report to the console without pausing

   - P to send the report to the console, pausing as the screen fills

   - F to send the report to a file on the server

   - A to append the report to an existing file on the server

3. The system provides a list of predial strings, or it indicates that no Pre-extension dial strings configured; then it returns to the Reports Menu.

Parent topic: Procedures (Text Console)