# Log In or Log Out of the Web Console

This procedure describes how to log in to or log out of a server through the NuPoint Unified Messaging Web Console. The login steps described below become the first steps in every procedure that requires access to a menu, even though they are not described in every procedure.

## Logging In

1. Activate the NuPoint Unified Messaging Web Console.

2. At the Login prompt, enter your user ID.

3. When prompted, enter your password. It does not display.

After you have successfully logged in, the server displays your User ID.

## Login Incorrect

If "login incorrect" displays, one of the following may have occurred:

- You typed your User ID incorrectly

- You typed your password incorrectly

- Your User ID has been locked

Try again, being careful to enter your user ID and password correctly.

After three unsuccessful login attempts, you will be locked out. To regain access to the system, contact your system administrator to have your password reset. If you are the system superuser ("root" or "admin"), contact Technical Support for assistance.

## Password Expiration

By default, FPSA user passwords expire after 30 days. The expiry interval can be changed by the system administrator to anything from one to 365 days.

One day before your password is due to expire, you will receive a warning message instructing you to change it. If you fail to do this and allow your password to expire, you will be prompted to configure a new password the next time you attempt to log in.

## Permission Denied

If you do not have the correct permission categories to access a menu option, the server prompts "Permission Denied." To change your permission categories, contact your system administrator.

## Logging Out

You can log out while you are viewing any Web Console screen.

- To log out, click Logout in the upper right corner of the Web Console interface.

When logout is completed, the server displays the login prompt.

Parent topic: FPSA Use