# Outdial Programming Examples

Pager Examples

Message Delivery Example

Call Placement Example

## Pagers

## Example 1: Tone or Tone and Vibrate Pagers

To page John Smith manually, you must lift the telephone receiver, wait for a dial tone; dial 9 to get an outside line; dial (408) 555-9876; allow two seconds for the line to settle; listen for computer tone; then dial 1234. This makes John’s pager beep or vibrate. The code for these actions is:

T9 4085559876 ++ G 1234 | Wait for dial tone. Tell the PBX that you want an outside line. Call the pager company’s number Wait for the line to settle Wait for computer tone Dial the number of the individual pager

If you do not reach John on the first page, he wants you to try to reach him every 10 minutes, for a maximum of four attempts.

To add a pager to John’s mailbox:

Pager System 2 is programmed to outdial T9408.

1. Enter 2 for the "Pager access code index" (outdial index).

2. Formulate the coding string.

3. Enter 5559876++G1234 for the "Pager number".

4. Enter 4 for the "Pager frequency".

5. Enter 10 for the "Pager Interval".

6. Because this pager call is being made to a pager and not to a telephone, you do not want message delivery. Enter N.

7. John does not need an additional pager; press <Enter>. The system prompts: "Message delivery? y/n." Enter N.

## Example 2: DID Display Pager

Mary Jones has a DID display pager. To access this pager manually, you must lift the telephone receiver; wait for a dial tone; dial 9 to get an outside line; dial (916) 325-9116; wait four seconds for the call to go through; wait for a computer tone; dial the display data, 237-6644; and press the # key (pound) to tell the pager that all the display data has been entered. This process activates the pager. The code for these actions is:

T99163259116++++G2376644#

Mary wants you to make three attempts to reach her, and each attempt should be 30 minutes apart (the default values for pager frequency and pager interval).

To add one pager to Mary’s system:

Respond to the prompts as follows:

- Pager access code index

  (outdial index): 3

- Pager Number: 9116++++G2376644#

- Pager Frequency: <Enter> or 3

- Pager Interval: <Enter> or 30

- Message Delivery: N

To add additional pagers to Mary’s system:

The system prompts for additional pagers:

If you answer Y, the system responds:

Pager access code index: <CR>

Pager Number: <CR>

Pager Frequency: <CR>

Pager Interval: <CR>

Message Delivery: N

## Example 3: Voice Pager

Joe Stockman works in a warehouse located in the back of the building. Because the only telephone is located in the warehouse office, Joe was given a voice pager, which allows employees to notify him when they want to pick up stock. To access this pager manually, you must lift the telephone receiver; wait for a dial tone; dial extension 6457; wait for Joe to answer; give him your order; and hang up. The code for these actions is:

T6457GV

Joe is so efficient that he only needs to be paged once per message.

To add Joe’s pager to the system:

Respond to the prompts as follows:

- Pager access code index

  (outdial index): 4

- Pager Number: 6457GV

- Pager Frequency: 1

- Pager Interval: 0

- Message Delivery: N

To add additional pagers to Joe’s system:

The system prompts for additional pagers:

If you answer Y, the system responds:

Pager access code index: <CR>

Pager Number: <CR>

Pager Frequency: <CR>

Pager Interval: <CR>

Message Delivery: N

## Message Delivery

## Example 1: Message Delivery

Sarah Bell is a contractor who works off-site. When she is not working at her office, she wants to be reached at her home. Her office phone number is (415) 555-6836, and her home number is (408) 555-0921. Sarah wants calls directed to her office number attempted three times, with calls 10 minutes apart. She wants calls directed to her home number attempted two times, with calls 30 minutes apart. When test calls were made, it took five seconds after dialing was completed for her office phone to ring; it took three seconds for her home phone to ring. The dial string to call Sarah’s office is:

T 9 4155556836 +++++ | Wait for dial tone Tell the PBX that you want an outside line Dial the office number Wait 5 seconds for the connection to be completed

Similarly, the dial string to call her home is: T94085550921+++

To add message delivery to Sarah’s mailbox:

Respond to the prompts as follows:

- Pager access code index

  (outdial index): 1

- Pager Number: 5556836+++++

- Pager Frequency: <Enter> or 3

- Pager Interval: 10

- Message Delivery: Y

To add pagers to Sarah’s mailbox:

The NuPoint Unified Messaging system prompts for additional pagers.

If you answer Y, the system responds:

Pager access code index: 2

Pager Number: 5556836+++++

Pager Frequency: <CR> (or 3)

Pager Interval: 10

Message Delivery: Y

## Call Placement

Call placement only has to be configured once. The following example shows how you might use call placement.

Call placement is an efficient way to contact large numbers of people in an emergency. For example, a pharmacy chain can quickly notify its branches of a product recall.

Caller Action | NuPoint Voice Code
Wait for dial tone. | T
Tell the PBX that you want an outside line. | 9
Dial the number of the pharmacy branch. | 12135556598

To send the message, the pharmacy headquarters makes the message and sends it to a distribution list that contains all the pharmacies’ numbers. This list is created either at the server maintenance console or by the user at a telephone (see the Distribution Lists section). If the dialing plan is set to make 8 the call placement digit (for example, 3,3,3,3,3,3,3,T,3), the distribution list looks like this:

Distribution List: | 01
| Members:
| T12135556598
| T12135551434
| T12135557969
| etc.

This sends the message to each phone number in the list.

To add call placement to a mailbox, specify the pager system in the appropriate outdial index prompt, then respond to the call placement pager access type prompt as follows:

Billed outdial index or unbilled outdial index | 1 (A pager system set to T9T)
Call Placement access type | B or U