# Add a Dialing Policy

Note: Dialing policies for MiCollab NuPoint UM must be configured through the MiCollab interface.

To add a dialing policy:

1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

2. Click Dialing Policies. The Auto Attendant Dialing Policies window appears.

3. Click Add. The Adding an Auto-Attendant Dialing Policy window appears.

4. In the Prefix field, enter the character(s) that must exactly match the characters at the beginning of the dialed phone number (from zero to eleven characters; valid characters are “0” to “9”).

5. In the Quantity to Follow field, enter the number of characters that must follow the prefix (an integer from 0 to 11).

6. In the Quantity to Remove field, enter the number of characters to be removed from the front of the dialed phone number (an integer from 0 to 11).

7. In the Prefix to Inject field, enter the character(s) to insert at the beginning of the dialed phone number (from zero to eleven characters; valid characters are “0” to “9”).

8. In the Type field, select the type of call to which this dialing policy applies.

9. Click Add. Clicking the Add button adds the new policy at the end of the list.

   Note: The added policy does not become effective until you click the Save button. This allows you to test the policy before enabling the changes. See Test a Dialing Policy.

Parent topic: Dailing Policies

# Edit a Dialing Policy

You can edit configured dialing policies one at a time.

To edit a dialing policy:

1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

2. Click Dialing Policies. The Auto Attendant Dialing Policies window appears with a list of the configured dialing policies.

3. Select a dialing policy to edit.

4. Click Edit. The Edit an Auto-Attendant Dialing Policy window appears with the existing parameters for the selected dialing policy.

5. Edit the parameter configuration as required.

6. Click Save. The new parameters will be applied to the dialing policy.

   Note: The configuration changes will not be effective until you click the Save button. This allows you to perform some tests before enabling the changes. See Test a Dialing Policy.

# Delete a Dialing Policy

You can delete configured dialing policies, singly, or all at once.

To delete a dialing policy:

1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

2. Click Dialing Policies. The Auto Attendant Dialing Policies window appears with a list of the configured dialing policies.

3. Select a dialing policy to delete. (You can select multiple or all dialing policies.)

4. Click Delete. A confirmation dialog for the deletion appears.

5. Click OK to confirm the deletion.

Note: The deletion does not take effect until you click Save.

# Move a Dialing Policy

You can order the dialing policies in the sequence against which you want the dialed telephone number to be matched. Several dialing policies can be moved up or down within the list at one time.

To move a dialing policy:

1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

2. Click Dialing Policies. The Auto Attendant Dialing Policies window appears with a list of the configured dialing policies.

3. Select a dialing policy to move. You can select several dialing policies to move up or down within the list at one time. The order of the selected dialing policies will be maintained when moving multiple policies at a time.

4. Click either Move Up or Move Down to move the dialing policies in the desired manner. The selected policies will then move up or down by one line in the list.

   Note: The change in the dialing policy order does not take effect until you click Save.