# Reconnecting PMS to NuPoint

If the property management system becomes disconnected from NuPoint due to a network disruption or other service problem, you must use the following procedure to manually reconnect the two systems and restore communication.

To manually reconnect PMS to NuPoint:

1. Launch an SSH client such as PuTTY.

2. Enter <NuPoint IP address> and press Enter to access the text console.

3. Log in as "root" and type the root password.

4. Exit to the Linux prompt.

5. Use the following script to restart the system:

sh /usr/vm/bin/restartPMS.sh

The system will be restarted and the connection between PMS and NuPoint will be restored. Communication will recommence.

Parent topic: Troubleshoot