# Add NP Receptionist Extensions

Under normal circumstances, we recommend that you leave the NP Receptionist table undefined, but, in unusual circumstances, you can set up the table to prevent NP Receptionist ports from calling each other.

This table will identify that the defined extension that is forwarding back in to the pilot is one of the Receptionist extension numbers. This will then activate the use of the Receptionist dial string, which sends a +#+ to the calling port. The call will then properly connect to the user's mailbox where they will hear the mailbox greeting within three seconds. The treatment type does not come into effect.

Note:

- If this table is not defined, then under the above conditions, the station will ring four times (this is switch dependent), and then forward to the pilot number. The caller is then held for 14 to 18 seconds until they hear the mailbox user's name and the treatment type that is defined for the mailbox.

- Defining a non-Receptionist extension in this table causes all calls to that extension to be dropped.

To configure NP Receptionist Extensions:

1. From the Main menu, select (S) System Maintenance and then (B) NP Receptionist Extensions.

2. You can add or delete extensions from here.

Parent topic: Procedures (Text Console)