# About the Fax Group Usage Report

This Text console report provides several pieces of information regarding fax group usage that you can use to monitor your system configuration. The reporting period can be any portion of the most recent seven days, and any hour or range of hours during those days. You can choose either a full report, which gives the statistics in 15-minute increments, or a summary report, which you can use to scan for possible problem areas.

Below is a sample Fax Group Usage Report followed by an explanation of how to read the report.

FAX GROUP USAGE 15min REPORT

Mon Jan 30, 20xx 7:50 am

01/30/XX 8hr --- minutes interval ---

Fax Group 1

DAY=01 HOUR=08 00-14 15-29 30-44 45-59 TOTAL BUSY

Transactions 1 8 22 21 52

Total Use 123 984 2706 2583 6396

No Resource Count 0 0 1 0 1

ATB Seconds 0 0 10 2 12 1 %

ATB Count 0 0 1 1 2

HIGHEST ATB_SEC: 10 sec at 8 hr

LOWEST ATB_SEC: 0 sec at 8 hr

## Reading the Fax Group Usage Report

The report heading shows the date and time that the report was run.

The first line of the report shows the date and time interval during which the data was gathered.

- Fax Group n The following information concerns this fax group.

- DAY=01 HOUR=08 The data displayed immediately below refers to traffic on day 1 (Monday) between the hours of 8:00 am and 9:00 am. 00-14 indicates that data in that column was gathered during the first fifteen minuets of the hour; 15-29 refers to the second 15 minutes of the hour, and so on.

- Total The combined data for the four 15-minute intervals. If this column contains a hyphen, it means that the data for that hour has not yet been gathered. For example, if the report is run at 3:30 p.m., and the report interval is for hours 12-15 (noon to 3 p.m.) the entries for the hour 15 (3 to 4 p.m.) show hyphens.

- Transactions The total number of fax receptions/transmissions that the fax group processed during the time period. Note that this does not reflect the number of fax pages nor the number of faxes; a single outgoing fax call (a transaction) could send several faxes from one mailbox.

- If a fax transaction spans two reporting periods, the Total Use fields show the time used in each period. The Transactions field counts the fax in the period in which the transaction started.

- Total Use The number of seconds that the channels in the fax group were involved in fax transactions during the time period.

- No Resource Count The number of times that all fax channels in the fax group were in use and another voice port requested a fax channel. This indicates that the fax group is too small to service all requests and some requests are being rejected.

- ATB Seconds The total number of seconds that all fax channels in the fax group were in use simultaneously.

- Busy The percentage of the hour that all fax channels were busy and the potential for request rejection existed.

- ATB Count The number of times that all fax channels in the fax group were in use simultaneously.

- HIGHEST ATB_SEC: This statistic identifies the busiest hour(s) for the fax group during the entire reporting period, and the number of seconds that all channels were busy during that hour.

- LOWEST ATB_SEC: This statistic identifies the hour(s) that had the least amount of time when all channels were busy.

Below is a sample Total Fax Group ATB Summary Report.

TOTAL FAX GROUP ATB SUMMARY REPORT

Mon Jan 30, 1995 4:24 pm

01/23/95 8hr-17hr day1-day5

GROUP TRANSACTIONS TOT SEC NO RES ATB CNT ATB SEC BUSY

----- ------------ ------- ------ ------- ------- ----

1 345 60030 1 2 12 1 %

The fields in the Fax Summary Report are identical to the fields in the Fax Group Usage Report. The data reported is the summary for the entire reporting period. You can use the report to monitor fax group usage, and to look for possible trouble spots. You can then decide whether you need to run the more detailed Fax Group Usage Report.