# Add a New Mailbox by Phone

## To Add a Mailbox by Phone

The following sequence shows the prompts and responses necessary to add a mailbox by phone. This procedure can only be performed from the administrator’s mailbox.

1. Access the Telephone Administration Menu.

2. Press A (the 2 key) to Add a mailbox.

3. When prompted, enter:

   - the mailbox number to add

   - a Features class of service (FCOS)

   - a Limits class of service (LCOS)

   - a two-digit message waiting type

4. The system responds: "Mailbox <number> added." and then returns to the Administration Menu.

Note: To confirm that the values entered are correct, press M (the 6 key) to modify the mailbox you just added. Press the # key (pound) in response to each prompt to leave all values unchanged.

## Console versus Phone

There are important differences between creating a mailbox on the Text/Web console and adding a new mailbox by phone.

- Programming for NP Receptionist cannot be added by using the phone. The system does not prompt for treatment types, mailbox extension numbers, or attendant extension numbers.

- When Administration by Phone prompts for a Features class of service, enter the FCOS. The system accepts any FCOS number from 1 through 640, regardless of whether any feature bits are programmed for that FCOS. Error messages are not issued; be certain to enter the correct FCOS.

- Enter the LCOS when Administration by Phone prompts. The system accepts any LCOS number from 1 through 640; be certain to enter the correct LCOS.

- Any valid message waiting indicator can be assigned to the mailbox, but information such as paging cannot be added by phone.

- This message waiting indicator does not work without extra programming. Mailboxes requiring extra programming may be created on the maintenance console. See MWI Types.