# Service Information E-mail Example

The following is an example of a Service Information E-mail. The system sends the E-mail after you select a user in the USP directory and click the Send Service Info E-mail button. The example E-mail below was created with the following settings:

- Append Do Not Reply Closing Message set to Disabled

- Use Default greeting message is enabled

- Language set to English

- User has one phone provisioned: Mitel 3300 ICP Phone

- User has NuPoint Unified Messaging; Teleworker; Audio, Web and Video Conferencing; and MiCollab Client Service enabled.

Note:

- If MAS-Integrated Directory Services is enabled and the user is configured for LDAP Authentication, the Service Information e-mail provides the user domain name and instructs the user to login using his or her network login password (domain password).
- If you have programmed the Gadget Service in MSL, the Service Information e-mail for MiCollab Audio, Web and Video Conferencing users will include a procedure describing how to download and install a gadget which can be used to transform Google Calendar events into MiCollab Audio, Web and Video Conferencing conferences with a single click.

Example:

Dear Malcolm Urquhart:

This e-mail lists your MiCollab settings.

-- User --

Login ID: urquhartm

-- Phones --

Registration Access Code: 111

Number: 1002

Device Type: 5005 IP

-- Voice Mail --

Mailbox #: 1002

Passcode: 123456

Quick Reference Guide Links:

MiCollab End User Portal: https://massrv5.maslab.mitel.com/portal/Help/muc_qrg/MUC_QRG_en_US.pdf

User Portal Links:

MiCollab End User Portal Login: https://massrv5.maslab.mitel.com/portal

NOTE: This is an automatic e-mail notification. Please do not reply to the sending address. Replies to the sending address will not be read.