# Bulk Provision Users

Note: Although you can bulk provision from MiCollab Audio, Web and Video Conferencing administration, Mitel recommends configuring Bulk User provisioning from the MiCollab administrator interface.

## To bulk provision/modify user accounts:

The bulk-provision feature is used to create multiple user accounts in a single step. Also, when users are created in this manner, a reservationless conference can be created for each user as well. The account and optional reservationless conference information is read from an ASCII text, comma-separated values (.csv) file that you prepare in advance. Each user is represented by one line in the file. Refer to the notes provided on the page about the format of the bulk provision file for instructions to assemble the file.

Note: To import entries containing ISO-8859-1 characters, you must import them from a CSV file that supports UTF-8 encoding. Use an editor (for example, Notepad++) that supports UTF-8 encoding to create the CSV file. Do not use Excel to edit the file. Excel does not display ISO-8859-1 characters properly in CSV files, even if the encoding is set to UTF-8.
Note: The Bulk Provision Users option does not appear in the navigation pane when Use LDAP is set.

1. From the MiCollab Audio, Web and Video Conferencing main page, click Bulk Provision Users in the navigation pane.

2. Click Browse to locate the .csv file with the user information you created previously.

3. Indicate if you want to encrypt passwords, and then click Process File. The status of the creation of each user (and their optional reservationless conferences) is displayed.