# Run a Call Detail Record Report

1. In the navigation tree, click Report Generation >Call Detail Record.

2. On the Record Description tab, enter Time Range, Mailbox Range, and Call Types data as described in the table below.

3. On the Field Selections tab, select the CDR fields that you want included in the report.

4. Click OK. To print the report, click Printer Friendly Version. To save the report as a CSV tile, clickExport to CSV File.

## Call Detail Record Fields Description

Record Description Tab Fields | Description
--- | ---
Time Range:
Unlimited | Includes all time ranges.
From Date | Select a start date from the drop-down lists. Or click the Calendar pop-up and select a date.
To Date | Select an end date from the drop-down lists. Or click the Calendar pop-up and select a date.
From Time | Enter start time in 12 Hr and 60 min format (00:00-12:59).
To Time | Enter end time in 12 Hr and 60 min format (00:00-12:59).
Mailbox Range
All Mailboxes | Default
Mailbox Range | Maximum 25 digits. Mailbox numbers separated by a hyphen (for example, 2002-2050).
Call Types
All Call Types | Default
Range | Range is 01-28. Only one continuous range is allowed (for example, 2002-2050). Call Types are: 01 - Local message delivery (to local mailboxes, by outside caller or user) Use only when maximum detail needed. 02 - Outgoing NP-UM WakeUp call 03 - Telephone call placement 04 - (This call type no longer used) 05 - Paging call or outside message delivery 06 - (This call type no longer used) 07 - Outgoing NP-UM Net call 08 - Cut-through paging call 09 - (This call type no longer used) 10 - Incoming NP-UM Net call 11 - Mailbox Purge 12 - Incoming direct call 13 - Incoming direct call - No passcode 14 - Incoming Call-forwarded call 15 - Incoming Busy-forwarded call 16 - Incoming No-answer-forwarded call 17 - Incoming Indirect 18 - Outgoing NP-UM Net call setup 19 - Incoming NP-UM Net call setup 20 - (This call type no longer used) 21 - (This call type no longer used) 22 - Outgoing NP-UM Net disconnect 23 - Incoming NP-UM Net disconnect 24 - This call type no longer used 25 - (This call type no longer used) 26 - (This call type no longer used) 27 - NuPoint Voice resource access 28 - NP-UM View network access
Field Selection Tab Fields | Description
Field Selections | Call sequence number (disabled, selected by default) Call start date (disabled, selected by default) Call start time (disabled, selected by default) Call stop time Port number System ID (disabled, selected by default) Call duration (disabled, selected by default) From mailbox To mailbox Speech message number Call type Access type Termination type Invalid mailbox entries Invalid passcode entries Number of messages sent Number of messages played/received Number of messages discarded Number of messages kept Number of failed transfer attempts Error code Number of fax messages sent Number of fax messages played Number of fax pages