# Add, Delete, Lock, or Unlock a User ID

These procedures describes how to manage user IDs with the Web Console.

Note: Only the system superuser can perform the following procedures.

## Adding a User ID

To add an FPSA user:

1. In the navigation tree, click FPSA Management >Administrators.

   The Administrators page is displayed.

2. Click Add.

3. Enter a unique User ID of up to 14 alpha-numeric characters.

4. Enter the user's actual First Name and Last Name. Each field can contain up to 50 alphabetic characters.

5. Select the password Type:

6. User Specified: If you select this option, you must manually configure the password by entering it twice. It must contain at least one alphabetic, one numeric and one punctuation character in the first eight characters, and be between six and 64 characters long. It cannot contain accented characters.

7. System Generated: If you select this option, the system will automatically generate the password.

8. Select the permission categories; for example: 4, 5, 6. At least one permission category is required. Refer to the table below for descriptions.

   Category | Description
   --- | ---
   1 | System Superuser. Unlimited access to all features and server resources. Can perform FPSA management activities such as adding users, unlocking users, changing permission categories, resetting passwords and starting audit trails. This category is created when the system is installed; therefore, it cannot be set through the console.
   2 | NuPoint Voice Superuser.Access to all features and server resources with the exception of FPSA management.
   3 | System Configuration.Access only to system configuration and network features.
   4 | Mailbox Maintenance. Access only to mailbox maintenance features.
   5 | Inquiry/Report Only. Access only to inquiry features such as Reports, Statistics, and Dump.
   6 | Network Configuration. Access only to network and network-related features.

9. Click Save. The settings take effect when you see the confirmation "<user ID> added."

10. Record the password and give it to the user.

## Locking a User ID

While users are "locked," they cannot log in to the system. The system administrator can lock a user using the procedure outlined below, or a user may become locked by entering incorrect login credentials three times in a row.

To manually lock an FPSA user:

1. In the navigation tree, click FPSA Management >Administrators.

   The Administrators page is displayed.

2. Specify the users you wish to lock by selecting the check boxes next to their User IDs.

3. Click Lock.

A lock icon displays next the name of each user who is locked.

## Unlocking a User ID

The system administrator can unlock users who have a "lock" icon next to their names on the Administrators page.

To unlock an FPSA user:

1. In the navigation tree, click FPSA Management >Administrators.

   The Administrators page is displayed.

2. Specify the users you wish to unlock by selecting the check boxes next to their User IDs.

3. Click Unlock.

Note: You can also unlock a user by clicking the lock icon next to the user's name.

## Deleting a User ID

To delete an FPSA user:

1. In the navigation tree, click FPSA Management >Administrators.

   The Administrators page is displayed.

2. Select the check boxes to the left of the ID column to choose one or more users, or all users.

3. Click Delete, and then confirm that you wish to proceed.

   The deletion takes effect and future login attempts will be prevented.