# Viewing IDS Detained Operations

A detained update is a synchronization operation that has been not been processed on the MiCollab system. Detained operations occur if you enable the Detain all operations option when you schedule an IDS synchronization event. This setting allows you to review the updates before allowing the synchronization to proceed.

Detained updates are collected and displayed in the Manage Detained Queue in the Bulk User Provisioning tool of the USP application. Check this tool frequently to

- view the status of IDS data updates

- identify any updates that require your attention because they have been detained or have failed.

The updates that appear in the list have not yet been applied to the MiCollab database; nor have they been distributed to the MiVoice Business platform.

To view the Manage Detained Queue:

1. Under Applications, click Users and Services.

2. Click the Bulk User Provisioning tab.

3. In the Mode field, select Manage Detained Queue. The IDS detained and failed updates are listed in the grid.

4. Proceed to Managing Detained and Failed IDS operations.

Note:

A primary email address is mandatory to Quick Add users or Add users from the IDS Detained queue.

Parent topic: Managing IDS Data