# Support for Apostrophes

The following support is provided for apostrophes in e-mail addresses and Login IDs:

- You can

  - import users with apostrophes in e-mail addresses or Login IDs from Active Directory into the MiCollab Users and Services directory

  - add users with apostrophes in e-mail addresses and Login IDs from MiCollab Users and Services

  - add users with apostrophes in e-mail addresses from the AWV admin portal

  - manage the users from the administration portal.

- If users are imported from User and Services containing AWV services, users that have an apostrophe in their user name or e-mail address can log into their End User portal and manage their conferences.

- If users are imported into the AWV administration portal, added manually, or added via LDAP, then those users that have an apostrophe in their e-mail address are not able to login to their End User portal. Note that this deficiency will be corrected in a future release.

- Users with an apostrophe in the user name or e-mail address are able to use AWV features and functionality with the following exceptions (these exceptions are targeted to be removed in MiCollab Release 7.3 and later):

  - Users cannot look up personal IDs with e-mail from the conference URL page.

  - Users who join a conference as a web client by entering name in the conference URL page cannot have an apostrophe in the entered name. AWV allows them to join with the apostrophe in the name. The name will be truncated.

  - Users cannot configure AWV PC launcher with ‘Display name’ as the option if an apostrophe is in the name.

  - Users that join a conference where a personal ID is required are allowed to join with an apostrophe in the name. The name will be truncated.

  - From the End User Portal, clicking the Join link to join a conference directly is not supported.

  - From the End User Portal,changing the display name from Settings > Personal ID is not supported.

- Users with an apostrophe in their e-mail address or login ID can schedule conferences and join conferences if they configure them under Options in the AWV PC Launcher.

Parent topic: Administer User
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