# Add or Edit Network Elements

## Overview

Use the Create Network Element page to perform the following tasks (System Administrator only):

- view a summary of current network elements

- add a new network element

- change existing ICP information

- reach through to the system administration tool of MiVoice Business elements or launch

- the management interface of a MiVoice 5000 element.

Note: If an element's software version is not listed on this tab, the MiCollab system was unable to retrieve the version information from the element. To allow MiCollab to obtain the element software version from an MiVoice Business element, the "SNMP Read Only Community" field in the MiVoice Business SNMP Configuration form must be set to "Default".

## Adding a Network Element

You cannot configure a mixture of MiVoice Business, MiVoice 5000, MiVoice Office 400 communications platforms, and MiVoice MX-ONE Service Nodes in the MiCollab network element page. The network elements must all be of the same type.

IMPORTANT: If you add a MiVoice Business server manually to this page, Flow Through Provisioning is not enabled. Although you can add phone services to users, the data is not shared. Sharing must be enabled from a MiVoice Business in the cluster.

NOTE: You cannot modify the network element Type field. Therefore, if you add an element with the incorrect network element Type, for example if you add a MiVoice Business element when you intended to add a MiVoice 5000 element, you must delete the incorrect element and then add it correctly.

NOTE: Do not create a network element when provisioning users on MiVoice Office 250.

To add a network element:

1. On the Network Element tab, click Add.

2. Complete the network element fields for the MiVoice Business, MiVoice 5000, MiVoice MX-ONE Service Node, or MiVoice Office 400.

Note: The Network Element Type lists all the available PBXs. You must choose the PBX type you specified in the Install Applications tab while configuring the server.

1. If you are adding the first network element to the list, you are prompted to associate the element with the default UCC templates. If you select Yes, the network element field for the primary phone in the default templates is automatically set to the name of this network element. If you select No, you must create custom templates and associate them with this element.

2. Click Save.

3. If you are adding a MiVoice Business network element, you must enter the MiVoice Business System login credentials in the Credentials field. If the credentials are incorrect, PBX synchronization from MiCollab Client Service will not work, and the MiTAI Authentication in MiCollab Client and NuPoint Unified Messaging does not work.

Note: MiTAI authentication is supported on MiVoice Business release 9.0 and later. It is recommended to turn OFF the authentication for earlier releases of primary and secondary MiVoice Business versions.

1. If you are adding a MiVoice 5000 or MiVoice MX-ONE Service Node, you must also

   - add the network element within the NuPoint Unified Messenger application, and

   - add the network element as a SIP Server in the MiCollab Audio, Web and Video application.

2. If you are adding a MiVoice Office 400 network element, you must also configure the network element as a SIP Server in the MiCollab Audio, Web and Video application.

Note: By default, the first network element added to the form will be noted as the default SIP ICP for Teleworker service.

## Editing a Network Element

1. On the Network Element tab, select the element to edit.

2. Click Edit or click the System Name link.

3. When edits are complete, click Save.

4. If you are editing a MiVoice 5000 or MiVoice MX-ONE service node, you must also

   - modify the network element within the NuPoint Unified Messenger application, and

   - modify the network element as a SIP Server in the MiCollab Audio, Web and Video application.

5. If you are modifying a MiVoice Office 400 network element, you must also modify the network element as a SIP Server in the MiCollab Audio, Web and Video application.

## Deleting a Network Element

Delete any users and services that are associated with the network element from the MiCollab Users and Services directory.

1. On the Network Element tab, select the element(s) to delete.

2. Click Delete. A confirmation message appears.

3. Click one of the following:

   - Yes: deletes the selected, currently active network element.

   - No: skips the currently selected network element and moves to the next selected element, if applicable.

   - Yes to All: deletes all network elements after, and including, the currently selected element.

   - Close: closes the dialog without deleting.

   Note: If you are deleting a MiVoice 5000 or MiVoice MX-ONE service node that is associated with a custom template, then the template is also deleted.

4. If you are deleting a MiVoice 5000 or MiVoice MX-ONE service node, you must also

   - delete network element within the NuPoint Unified Messenger application, and

   - delete the SIP Server network element from the MiCollab Audio, Web and Video application.

5. If you are deleting a MiVoice Office 400 element, you must also delete the SIP Server network element in the MiCollab Audio, Web and Video application.

Note: Deleting network elements from the MiCollab server does not automatically delete the associated application programming (for example, line groups and ports) that are provisioned on the communications platform.
Parent topic: Manage Network Elements