# Reconcile Wizard - Conditions

- While a reconcile operation is in progress, do not attempt to make changes to users and services from any of the administration tools (for example, MiCollab USP, MiVoice Business system administration tool, and so forth) as this might introduce data inconsistences while the reconcile is running.

- If Integrated Directory Services is enabled for MiCollab , any updates from the directory server are blocked while a reconcile is in progress.

- The Reconcile Wizard merges MiVoice Business data entries that are paired with MiCollab data entries based on matching criteria.

- Only one instance of the Reconcile Wizard can be run at any time. However, multiple views of the operation summary can be displayed.

- An application event log is generated whenever the reconcile wizard determines that there are reconcile operations that require administrator intervention. In addition, ared banner appears on the server-manager web pages warning that the reconcile wizard must be run.

- While you are viewing the Reconcile Wizard operations in the Summary of Operations page and while the wizard is executing the reconcile operations, MiCollab rejects any SDS updates that it receives from the sharing network.

- If the Event logs indicate that you need to run the Reconcile Wizard, do not make any updates from the MiCollab USP until after you have run the wizard and the databases are in sync. While the databases are out of sync, MiCollab USP updates are not shared to the network elements.

- During a reconcile, if a MiCollab user entry is assigned Teleworker service, but the phone type for a MiVoice Business user does not support Teleworker service then the Teleworker service is removed from the corresponding MiCollab user entry.

- It is possible to program non-existent phones (for example MiNET devices) in the USP application against voice mail boxes, speed calls, hunt group numbers, and non-prime broadcast groups. This allows you to search for the directory number in the USP directory and find the user assigned with the feature. If you have programmed non-existent phones in the Users and Services application, the Reconcile Wizard will assign them with a "Phantom" device type during the reconcile. MiCollab entries that are assigned with the "Phantom" device type are not shared or synchronized with the MiVoice Business via Flow Through Provisioning.

Parent topic: Reconcile Wizard