# Quick Add

Use Quick Add when you want to add a new user and override some of the template settings:

1. On the Users tab, click Quick Add. The Quick Create User page opens.

   Note: Quick Add is not supported if MiCollab is integrated with MiVoice 5000 or MiVoice MX-ONE .

2. Select the desired user role. The associated template information for this role is applied.

   Note: Shared roles that are not applicable to Quick Add (for example, a role with more than three phones, will not be available for selection from the drop-down list.

3. Edit the fields as required. The Quick Add form displays a subset of the fields that are available in the Template form.

4. If you add Teleworker service to a user's SIP phone, the system automatically configures a corresponding SIP service on the MiVoice Border Gateway. You must set the User Password field in the template to "Randomly Generate" or "Use this Value. If you select "Use this Value", the password value must be set to a strong password. The following conditions apply:

   - The system sets the Set-side username on the MiVoice Border Gateway to <username-DN> (for example smithj-7328). This username format applies to MiVoice Business communication platforms only.

   - The SIP Password is a mandatory field when you are creating a SIP Teleworker service. You cannot use the extension number as the password. You must configure a strong password; otherwise, the Quick Add operation will fail.

   - If you change a user's Set-side username or password on the MiVoice Border Gateway, the changes are not applied to the user's account on MiCollab.

     Note: The Flow Through Provisioning feature shares MiVoice Business templates with the MiCollab system. The MiVoice Business templates support key template programming for users created from MiCollab USP. However, when a key template is created on the MiVoice Business system, the template is not validated for incomplete key programming (such as a missing ring type in a DSS/BLF key). The system only generates errors when you attempt to apply the invalid key template to a user via a role. Therefore, whenever you create a new key template on the MiVoice Business, ensure that you test it by applying it to a MiVoice Business user. If you receive errors related to key programming when you attempt to apply a shared template, you must correct the key template on the MiVoice Business.

5. Click Save.

Parent topic: User Information