# Enter MiCollab Audio, Web and Video Conferencing Information

The Audio, Web and Video Conferencing tab allows you to provision a registered phone for MiCollab Audio, Web and Video Conferencing service.

Note: For integration with the MiVoice 5000 or MiVoice MX-ONE platforms, the AWV users must be provisioned from the MiVoice 5000 or MiVoice MX-ONE management interfaces. Hence, the fields in this tab are read-only. The deskphone and softphone extension numbers are the same as the primary phone number.

For MiVoice Business integrations, you can use either MiCollab or LDAP to provision MiCollab Audio, Web and Video Conferencing users. You cannot use both methods. If you are using MiCollab to provision MiCollab Audio, Web and Video Conferencing users ensure that the Use LDAP check box in the LDAP Configuration screen of MiCollab Audio, Web and Video Conferencing is unchecked before you add MiCollab Audio, Web and Video Conferencing users. If you are using LDAP to provision MiCollab Audio, Web and Video Conferencing users:

- The Use LDAP check box should remain checked.

- Do not provision users with the MiCollab Audio, Web and Video Conferencing services through MiCollab .

- Do not duplicate LDAP user accounts and MiCollab MiCollab Audio, Web and Video Conferencing user accounts; otherwise, end users will be unable to log into MiCollab Audio, Web and Video Conferencing collaboration sessions.

## Add MiCollab Audio, Web and Video Conferencing Service

To add MiCollab Audio, Web and Video Conferencing service to this user:

1. Click the Audio, Web and Video Conferencing tab.

2. Click Add .

3. In the Registered Phone field, enter the extension of the phone to use for MiCollab Audio, Web and Video Conferencing , or select a previously-configured phone from the list.

4. Select DialOutAllowed to allow this user to make system calls through the CO. (Default setting is enabled.)

5. Select DenyMultipleLeaders to restrict this user from having multiple callers using the leader access code on collaboration calls. (Default setting is disabled.)

6. Select Executive to allow this user access to ports that are reserved for the exclusive use of high priority users. (Default setting is disabled.)

7. In the Reservationless Calls list, select one of the following options:

   - Reservationless calls allowed, leader not required: (default) This user can make reservationless calls and a leader code is not required to access the call.

   - Reservationless calls allowed, leader required: This user can make reservationless calls, but a leader code is required to access the call.

   - Reservationless calls not allowed: This user cannot make reservationless calls.

8. In the Email Type field, select one of the following:

   - Generic Long: Use this setting for e-mail clients (for example, Microsoft Outlook) that allow for long form inserts (usually more than one line).

   - Generic Short: Use this setting for e-mail clients that only allow short form inserts (usually one line).

9. Click Save .

Note: User must have an email address before MiCollab Audio, Web and Video Conferencing service can be added. If the email address of this user matches a currently unassigned MiCollab Audio, Web and Video Conferencing service, then the unassigned service will be assigned to this user automatically.

## Assign Existing MiCollab Audio, Web and Video Conferencing Service

To assign an existing MiCollab Audio, Web and Video Conferencing service to this user: (You can view unassigned services using the View button on the Users and Services directory page.)

1. Click Assign . The Assign dialog box is displayed.

2. Choose an MiCollab Audio, Web and Video Conferencing service to assign to this user.

3. If this user already has an email address assigned, you are prompted to do one of the following:

   - set the user's current email address to the email address specified in the MiCollab Audio, Web and Video Conferencing service

   - keep the users' current email address and change the address specified in the MiCollab Audio, Web and Video Conferencing service. Note that changing an MiCollab Audio, Web and Video Conferencing user's email address deletes the original MiCollab Audio, Web and Video Conferencing account, including collaboration history.

4. Click Assign .

5. Click Save .

## Edit MiCollab Audio, Web and Video Conferencing Service

To edit MiCollab Audio, Web and Video Conferencing service and defaults for a user:

1. Select the user to edit from the directory.

2. Click Edit .

3. Click the Audio, Web and Video Conferencing tab.

4. Change settings for this user as required.

5. Click Save .

Note: Email address is not editable in the MiCollab Audio, Web and Video Conferencing interface. To edit, administrators use the Users Services and Provisioning application in the Administrator Portal. Users can edit their email addresses from their MiCollab End User Portal .

## Delete MiCollab Audio, Web and Video Conferencing Service

To delete MiCollab Audio, Web and Video Conferencing service from a user:

1. Select the user from the directory.

2. Click Edit .

3. Click the Audio, Web and Video Conferencing tab.

4. Click Delete Service . A confirmation dialog is displayed.

5. Click Yes to confirm the deletion.

Parent topic: Services