# Flow Through Provisioning - Events and Alarms

The following table describes the key server manager events and alarms that can be raised by the Flow Through Provisioning feature. These events and alarms appear in the server manager Event Viewer.

Flow Through Provisioning: Key Events and Alarms

Event or Alarm Description | Severity | Details
--- | --- | ---
Flow Through Provisioning Inactive | Minor | This alarm indicates that a database was restored or the that the MiCollab server was upgraded from an earlier release in which single point provisioning was enabled. This alarm condition is raised because single point provisioning is no longer enabled. To enable Flow Through Provisioning, you must perform an SDS Start Sharing operation from a MiVoice Business in the cluster administration group. Then, perform a Data Reconcile if required.
Starting Sharing from a MiVoice Business server | Indeterminate | This event indicates that a MiVoice Business server started sharing with the MiCollab server and that the start sharing operation was completed.
Sync Required Alarm | Minor | This alarm indicates that a MiVoice Business server started sharing with the MiCollab server and that the start sharing operation was completed, but a sync has not been completed. This is an alarm condition because USP has an incomplete view of the shared data and as a result is unable to perform Flow Through Provisioning operations and share updates from USP to the MiVoice Business servers. This alarm is cleared after you perform a sync from any MiVoice Business server to this MiCollab server.
Device Data Notification Started or Completed | Indeterminate | This event lists the elements or group with which the MiCollab server registered for device data. Phone services hosted on these servers will have full details in the USP application. Phone services hosted on other servers will just have a directory number. The presence of this event indicates that the listed MiVoice Business servers will send shared updates to the MiCollab server whenever their phone or group information is updated.
User Sync Started or Completed from a MiVoice Business server | Indeterminate | This event indicates that a MiVoice Business server performed a ‘Sync’ to synchronize data with the MiCollab server and that the synchronization is complete.
Device Data Synchronization Started or Completed | Indeterminate | This event indicates that the MiCollab server performed a synchronization of device data with all network elements. All of the phone services hosted by all of the MiVoice Business servers in the administration group will have full service details listed in USP if this event is present.
Sync Reconcile Required | Minor | This alarm indicates that a MiVoice Business server performed a ‘Sync’ operation to synchronize data with the MiCollab server and conflicts were detected between the current configuration data and the data which was synchronized with the MiCollab server. This is an alarm condition because USP has an inconsistent view of the shared data and as a result is unable to perform Flow Through Provisioning operations and share updates from USP with MiVoice Business servers. This alarm contains a hyperlink which you can use to launch the ‘Sync and Reconcile’ wizard. This alarm is cleared after you run the sync and reconcile wizard.
SDS Distribution Errors | Minor | This alarm indicates that a shared update which was generated by the MiCollab server was rejected by some other nodes in the network, resulting in another node in the network having an inconsistent view of the shared data and some updates may fail because of this. This alarm contains a hyperlink which you can use to launch the SDS Distribution Error application. This alarm is cleared after you delete or retries the failed distributions. Before your delete a distribution error, ensure that the data entry is not valid or required.
NuPoint UM Network Element Updated | Minor | This alarm indicates that a network element which is programmed in NuPoint has been updated or removed. This could be the result of an update being made in the ‘Network Elements’ form of a MiVoice Business System Administration Tool. In order to apply the update, you must perform a NuPoint Activation. This alarm contains a link to the Nupoint Activation page.
MiTAI Authentication Failed for <MiVB IP Address> - Incorrect Username/Password | Critical | This alarm indicates that MiTAI authentication failed because the MiVoice Business System login credentials entered in Users and Services > Network Element page is incorrect. To clear this alarm, you must enter the correct login credentials, select the Use NuPoint UM IP Integration Licenses checkbox and click Save. You must then activate this change in the NuPoint UM application from the activation link at the top of the page.
MiTAI Authentication Failed for <MiVB IP Address> - Username/Password not provided | Critical | This alarm indicates that MiTAI authentication failed because the MiVoice Business System login credentials were not entered in the Users and Services > Network Element page. To clear this alarm, you must enter the correct login credentials, select the Use NuPoint UM IP Integration Licenses checkbox and click Save. You must then activate this change in the NuPoint UM application from the activation link at the top of the page.
Update Rejected | Minor | If the MiCollab server rejects an update from another network element, an event listing the details of what was rejected and why it was rejected is displayed. Use this information to correlate events that are displayed in the distribution error management tools of other network elements.
SDS Sharing could not be started | Minor | If an older MiVoice Business attempts to start sharing with MiCollab , MiCollab reverts the sharing attempt and displays an event and red banner stating that the sharing could not be started.

Parent topic: Flow Through Provisioning