# Reconcile Wizard - Welcome

The Reconcile Wizard pairs data entries in the MiCollab database with matching data entries in the MiVoice Business databases for a network that is being configured to support Flow Through Provisioning. It also identifies any data conflicts between the databases so you can manually resolve them.

Note: If the databases are not synchronized, duplicate user entries with the same LoginID and e-mail address can occur in the MiVoice Business database.

The current synchronization status is indicated at the top of the Welcome page.

Field | Description
--- | ---
Current Status | Reconcile not required | Databases are synchronized.
Reconcile required | Databases out of sync. You must run the Reconcile wizard to synchronize the databases and configure Flow Through Provisioning. The MiCollab USP database will not begin sharing data with the MiVoice Business databases until you have completed this wizard.
Data Sync in Progress |
In use by another admin |
IDS sync in progress |
Previous Reconcile Reports | Downloads previous reconcile operation summary reports. The most recent Reconcile Summary report of the failed, unresolved, and successful operations.
Backups | Make backups of MiCollab and MiVoice Business system databases before running this wizard. Click the links to access the system backup functions.

## Running the Reconcile Wizard

1. In the server manager, under Configuration, click Reconcile Wizard.

2. Ensure that you are the only administrator using the wizard. Only one administrator should access the Reconcile Wizard at a time.

   Warning: While a reconcile operation is in progress, changes to users and services should not be made from any of the administration tools (for example, MiCollab USP, MiVoice Business system administration tool, and so forth).

3. Make backups of the MiCollab and MiVoice Business system databases before running this wizard. Click the links to access the system backup functions.

4. Check the Backups Recommended box. You must check this box to enable the Next button.

5. Click Next.

Note: If you navigate away from the reconcile wizard or click Abort prior to the execution phase, then the analysis must be repeated when you open the wizard again. You must complete the Reconcile Wizard in order for the USP database on the MiCollab to start sharing and become synchronized with the MiVoice Business databases.
Parent topic: Using the Reconcile Wizard