# Contacting Technical Support

Contact Mitel Technical Support if you require technical assistance. Before you call, check this Help system for tips and solutions. If you are unable to find a solution, please have the following information ready when you call:

- The MiCollab MSL software revision

- The nature of the problem

- What you were doing with the application when the problem occurred

- Troubleshooting results

For information about contacting Mitel Technical Support, access Mitel Online at http://www.mitel.com.

Parent topic: Getting Started