# Enable Alarm Management

You can configure the system to send alarm notifications (traps) to an SNMP agent or an email account. You can also specify whether a notification is generated for each alarm, for all alarms of a particular type (Information, Warning, etc.), or for all alarms together. The first option results in the most notifications; the last option results in the fewest notifications.

## Configure Alarm Management on NuPoint

To configure alarm management:

1. From the navigation tree, click Alarm Manager > Configuration.

2. Select a notification method: SNMP Notification or Email Notification, or both.

3. For each method, select the frequency of notification:

1. - Every Alarm to receive notification for each and every alarm

   - Every Kind to receive notification for each type of alarm

   - Once to receive one notification for any and all alarms.

4. Select the Severity Level that will trigger an alarm (Information, Warning, Minor, Major, Critical).

5. If you selected Email notification, enter the email addresses to which you want to send the alarm messages. Enter each email address and then click Add.

6. Click Save.

Note: Alarm management emails received in the Outlook environment may not have the proper heading format because the "Auto Remove Line Breaks" feature in Outlook is enabled. To correct this problem, search for article # 287816 at http://support.microsoft.com/

## Configure SNMP on MSL

If you selected SNMP Notification, you must configure the SNMP service on the Mitel Standard Linux (MSL) server.

To configure the SNMP settings:

1. Log in to the MSL Server Manager as "admin."

2. From the navigation tree, click Configuration, and then click SNMP.

3. For Service Status, select Enabled.

4. Enter the following settings:

   - Community string: Enter the address that SNMP clients use to monitor the server. The default string is “public”. For security, chose a non-default string.

   - System contact address: Enter the administrator's email address. If this field is left blank, the local administrative account is used y default.

   - System location: Enter the name of the system (for example, New York admin server).

   - Network access setting: Select one of the four available settings to permit access to SNMP information for the localhost only, immediate local networks only, all configured local networks, or all local networks and remote networks.

   - SNMP Trap host or address: Type the IP address where trap messages will be sent.

   - For all other fields, accept the default values.

5. Click Save.

Note: For detailed instructions on how to configure SNMP on the MSL server, refer to the NuPoint UM Technician's Handbook and the Mitel Standard Linux Installation and Administration Guide.

## Manage Alarms

To manage alarms:

1. From the navigation tree, click Alarm Manager and then click View.

2. From the alarm display list, select the alarms to display (All Alarms, Active Alarms, or Acknowledged Alarms). Click Refresh at any time to update the list.

3. Do one or more of the following:

1. - to acknowledge an alarm, select the alarm check box and then click Acknowledge.

   - to delete an alarm, select the alarm check box and then click Delete.

   - to export an alarm to a .csv file, select the alarm check box and then click Export to CSV.

4. To determine the alarm category, click Description.

Note: You cannot acknowledge an alarm that has previously been deleted. If you attempt to do so, you will not receive a notification of any sort from the system.