# About Billing Reports

After the server performs a gather, the statistics and charges that are calculated go into the Billing Report. The report gives a breakdown of the charges for individual mailboxes by statistics, then calculates the total amount that is due.

The Billing Report appears on three tabs:

## Current Data

The Current Data tab reports the charge for the FCOS assigned to the mailbox, then lists the charges for each statistic that applies to the mailbox. Statistics for which the dollar amount is zero are not reported.

Charges are based on the rates that are in effect at the time the report is generated. No mailbox data is changed by adjusting rates or generating the report, as long as a new gather is not performed. If you find any errors in rates after the report is run, adjust the rates then run the report again (omitting the gather).

## Previous Data

The information in the Previous Data tab is identical to the Current Data tab, except that it uses the data from the previous billing data file.

## Termination Data

A typical use of the Termination Data information is in the hotel or motel environment. The report can be run either before or after the mailbox is checked out, but the results can be different:

- If you run the Billing Report before the mailbox is checked out, and there are unplayed messages, the Termination Data tab will not show charges for disk usage for these messages, since this resource is calculated when messages are deleted.

- If you run the Billing Report after the mailbox is checked out, the Termination Data tab shows charges for all messages, since all messages must be deleted in order to check out the mailbox. To zero the billing counters, you must delete, then recreate, the mailbox.

To charge only for messages that the mailbox holder has played, run the Billing Report before the unplayed messages are deleted.

To charge for all messages received, whether they were played or not, check the mailbox out first, then run the Billing Report.

To generate a billing report, you must:

1. Set the billing rates.

2. Perform an automatic gather or a manual gather.

3. Run the Billing Report.