# IDS Connection for Contacts from a MiVoice 5000 Manager Directory Service

You can use an IDS connection to synchronize contacts (not users) from the MiVoice 5000 directory service or the MiVoice 5000 Manager directory server. You can also have a second IDS connection to an optional Active Directory server to support authentication of MiCollab users.

To synchronize contacts from the MiVoice 5000, create an IDS connection that specifies a query for records of type (ObjectClass=contactRecord).

You can synchronize both internal and external MiVoice 5000 records via an IDS connection. Typically, you would add internal records to MiCollab as contacts where a large MiVoice 5000 has exceeded the capacity of a single MiCollab server and there are additional users on the MiVoice 5000 that you want to appear in the MiCollab Client corporate directory (so these users can be contacted via the MiCollab Client Click-to-call feature). You define external records in the MiVoice 5000 Management Portal under "External Records". MiCollab can import up to three phone numbers for an external record.

You must set the attribute mappings for this connection to match the MiVoice 5000 directory schema. MiCollab supports only a single attribute mapping table; whereas, the MiVoice 5000 can have different attributes for internal (people) and external (contact) records. Therefore, to support the synchronization of both internal and external records, the directory schema on the MiVoice 5000 must include the MiCollab attributes for both internal and external records.

The following example connection synchronizes contacts from the MiVoice 5000 Manager directory service:

Note: To synchronize contacts from the MiVoice 5000 directory service, you would set the "Directory service type" field to "MiVoice 5000".

Figure 1: IDS Connection For MiVoice 5000 with Contacts from MiVoice 5000 Manager