# Manage System User Accounts for Remote Access

You can add, modify, lock, or remove user accounts for VPN client access. When you create a new system user account, the account is locked. You must reset the password to enable the access for the account.

To add a system user account for VPN client access:

1. Under Administration, click System Users.

2. Click Add user account.

3. Enter the Account name, First name, and Last name. The account name should contain only lower-case letters, numbers, hyphens, periods, underscores and should start with a lower-case letter. For example "betty", "hjohnson", and "mary-jane" are all valid account names, but "3friends", "John Smith", and "henry:miller" are not.

4. Set VPN Client Access to Yes.

5. Click Add.

6. Click Reset Password and reset the password for the account. Passwords must be at least 7 characters long and must contain:

   - upper case letter

   - lower case letter

   - number

   - non-alphanumeric character.