# Termination Report

## Overview

The Termination Report shows statistics for each mailbox and provides a total in the same format as the Billing Report. The Termination Report can be run for only one mailbox at a time.

A typical use of the Termination Report is in the hotel or motel environment. You can run a Termination Report either before or after a mailbox is checked out and deleted, or when paging service is discontinued in the middle of a billing cycle. Note the results can be different:

- Run the report before the mailbox is checked out

- - The system does not charge for disk usage for unplayed messages (this resource is calculated when messages are deleted).

  - To charge only for messages the mailbox owner has played (before unplayed messages are deleted).

- Run the report after the mailbox is checked out

- - The system charges for all messages (all messages must be deleted in order to check out the mailbox).

  - To charge for all messages received whether they were played or not (check out the mailbox first, then run the report).

- Note: If there are any unplayed messages in the mailbox at the time the Termination Report is run, the system displays a warning, indicating the number of unplayed messages in the mailbox, and reminds you that generating a Termination Report at this time will not include these unplayed messages.

The report uses the same billing rates as the Billing Report, but the system allows you to enter a new base rate in order to pro-rate charges over the length of time that the mailbox is in use.

EXAMPLE: If the base rate is $10.00 per month and the mailbox was in use for 15 days, you can change the base rate to $5.00.

To zero the billing counters you must delete the mailbox, then recreate the mailbox.

The Termination Report gathers data from the mailbox but it does not create a previous billing data file, nor does it update the billing counters, so you can use this report to simply examine the status of a mailbox.

## Run the Termination Report

1. Request a Gather to ensure that the Billing Report reflects current charges.

2. From the Main menu, select (R) Report Generation, (B) Billing, and then (T) Termination Report.

3. At the Enter account to report prompt, enter the number (1 to 99999999999) of the mailbox being terminated or to discontinue paging service OR press Enter to exit the report menu.

4. At the Enter new base rate prompt, enter an amount from $0.01 through $654.99, OR enter 0.00 to clear the current rate, OR press Enter to keep the current setting. You must enter two digits after the decimal point when entering an amount or clearing the current rate.

5. The system displays the Termination Report for the specified mailbox and prompts you to Enter Account to Report. Specify the next mailbox for which to generate a report, OR press <Enter> to exit.