# Managing FCOS

- Add an FCOS

- Edit an FCOS

- Delete an FCOS

- Assign a new FCOS to a Mailbox

- See FCOS Field Descriptions

## Add an FCOS

1. In the navigation tree, click Class of Service, and then click Feature COS. The Feature COS list is displayed.

2. Click Add. The Add FCOS form is displayed.

3. Do one of the following:

1. - Copy an existing FCOS by selecting one from the list and clicking the Copy from button. The parameters of that FCOS will be copied into your new FCOS, which you can then edit as required. The Next Available FCOS number is automatically applied.
     OR

   - Chose to manually select the feature bits for the new FCOS. In the Number field, enter a number for this FCOS, or click Next Available to automatically assign the next number.

4. In the Name field, enter a name (up to 15 alphanumeric characters) for this FCOS.

5. By default, the Category list displays a sorted list of all feature bits. If you know what category contains the feature bits you want to enable, you can expand the Category list and select the category. Only the feature bits that apply to that category appear.

6. In the Display section, you can select how you want to display the available feature bits (All, Checked, Unchecked).

7. Select the check box beside each feature bit that you want to enable for this FCOS. Clear a check box to disable the feature. See FCOS Fields Description in the table below for information.

8. Repeat steps 5 to 7 for additional categories, if required.

9. To save the FCOS and return to the Features COS list, click Save.

## Edit an FCOS (Customize)

Best practices for troubleshooting dictate that you always keep your default FCOS settings intact. If you need to modify an FCOS, we suggest that you copy the most appropriate of the default FCOS into a new FCOS (see "Add an FCOS" above) and modify it there. After you save the new FCOS, you need to assign it to the appropriate mailboxes. If you have problems/conflicts with the new COS, you can always restore the default COS until you have finished troubleshooting.

## Delete an FCOS

Deleting an FCOS that is in use by mailboxes will cause all of those mailboxes to be assigned the default (1) FCOS. A warning message will be displayed to allow you to cancel the operation. If you are deleting the default FCOS, the mailboxes that have it assigned will automatically be assigned the next available FCOS. You cannot delete the last remaining FCOS in the system; therefore, you cannot select all FCOS for deletion.

To delete one or multiple FCOS:

1. In the Feature COS list, select one or multiple FCOS, and then click Delete. The system will prompt you to confirm the deletion.

2. To confirm the deletion, click Yes to delete a single FCOS or Yes to all to delete all selected FCOS.
   OR
   To reject the deletion, click No.

## Assign a New FCOS to a Mailbox

- Follow the procedure to edit a mailbox and when instructed to edit mailbox parameters, enter the new FCOS on the Class of Service tab.

## FCOS Fields Descriptions

Field | Description | Values
Number | *Required field. Determines the number of the new FCOS. You can manually enter a number from 1-640 as long as it is not already assigned to an FCOS. You can also click the Next Available button to have the system assign the next available number to the FCOS. | Enter a number in the range of 1-640. The number must not be already used for an existing FCOS. Or click the "Use next available number" link.
Name | *Required field. This is the name of the FCOS. (Note: You can create unnamed FCOS using the Text console but they are not supported in the Web console. If you encounter an unnamed FCOS, use the Text console to name it.) | Maximum 15 alphanumeric characters.
Category | Allows you to filter the list of features for easier selection. The categories are: Greeting Features Login Features Logout Features Attendant Call Features Outside Caller Features Prompts Features Receive Messages Features Play Messages Features Answer Messages Features Keep or Discard Messages Features Make Messages Features Give Messages Features Message Addressing Features User Options User Distribution Lists Features Primary Distribution Lists Features Check-In./Check-out Super User Features Message Waiting Indicator Features NP-UM Fax Features Paging and Message Delivery Features Voice Gateway and E-mail Features Network and NP-UM Forms NP View Features ISO User Interface Features Short Message Service Features NP Talk Features Dial-back and CLI Features | Select a category (see Description column).
Display | Allows you to choose how to display the feature bits that are displayed for the category you have selected. You can choose to display all the feature bits (both checked and unchecked), only the selected (checked) bits, or only the cleared bits. | Select either All, Checked, or Unchecked.
Feature bit display area | This area displays the feature bits for the Category you have selected above and filtered with the Display settings. Select the check boxes beside the feature bits that you want to enable for the FCOS. Clear the boxes for the feature bits that you want to disable for the FCOS. | (Variable. See Description.)