# About the Users and Services Application

The Users and Services Provisioning application is a single, easy-to-use interface that allows you to add, edit, or delete users and their phone and application services on the MiCollab system. Flow Through Provisioning is supported for MiVoice Business platforms. This feature reduces the amount of user data administration.

The system automatically sends Service (Welcome) E-mails to new users that contain the user’s communications settings, such as login ID, password, primary e-mail address, phone type and number, and service information. You can configure the Service E-mail with a default or custom greeting message. With the exception of the custom greeting, the information can be sent in two languages.