# About the Outlook Client Plug-In

## Overview

The Microsoft Outlook Client Plug-in (OCP) is an application that enables Microsoft Outlook client PCs to manage NP-UM voice mails.

OCP for Microsoft Outlook

The OCP for Outlook installs the Mitel NuPoint UM tab in the ribbon of your Microsoft Outlook email client. You can use the buttons on the tab to manage your messages (reply, forward, create a new message, etc.), and to specify whether your messages should be played automatically. In addition, the OCP provides multimedia controls that enable you to manage messages while playing them on your PC speakers or phone.

The OCP can be installed in the 32- and 64-bit bit variants of Outlook 2010, 2013, 2016 and 2019.

### Feature Requirements

The OCP feature requires:

- Microsoft Outlook 2010, 2013, 2016 (32- or 64-bit) or 2019.

- Microsoft Exchange Server 2010, 2013, 2016 and 2019.

- Microsoft Windows 7 Professional, Windows 7 Enterprise, Windows 7 Ultimate (32- or 64-bit, Regular edition), Windows 8 Professional, or Windows 10.

- (Optional) PC Sound cards and PC speakers.

### User Conditions

The following user conditions must be met before users can install the OCP to have Microsoft Exchange integration with Advanced UM capability:

- Users must have Advanced UM configured for their mailboxes.

- Users must have Microsoft Outlook installed.

- The system administrator must configure the Outlook Client Plug-in security settings.

- The system administrator must supply the location of the Plug-in installation files to the user: either Web View or, if feature bit 303 is enabled, a shared location.

- The system administrator must set up a pager line group to allow outdial before users can play messages on their phones.

- Do not assign Fax Class of Service (COS) Parmeters to a user mailbox with OCP. If fax feature bits are assigned, some OCP features may malfunction. For example, it may prove impossible to send messages using the Call Me/Meet me feature.

Note: Mailboxes to which the proper feature bits are assigned are not guaranteed licenses. Licenses are automatically allocated starting at the lowest numbered mailbox until all licenses are used. This means that there could be some higher-numbered mailboxes that have the Advanced UM feature bit but are not allocated licenses.

### Configuring the Smart Host

To support the forwarding of emails to users who are not advanced UM users, when you set up the OCP you must configure the SMART Host. Emails to these users will be sent through the NuPoint UM system using SMTP forwarding.