# Schedule Windows

To program the Schedule action, you must set your weekly work hours. The Holiday schedule is optional; it's used to route callers by month and day of year.

## Parts of the Weekly Schedule window

Parameter/Button | Description
Day, Start/End Time, Action | Lists the on-hours entries for week days. Click Delete to remove the entry from the list schedule.
DAY OF WEEK
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday | Select the days of the week you want to program. The hours programmed will apply to all days selected.
START TIME
Start Hour/Min (AM/PM) | Select the time your work day begins.
END TIME
End Hour/ Min (AM/PM) | Select the time your work day ends.
Add | Click to add the new entry to the schedule.

## Parts of the Holiday Schedule window

Parameter | Description
Name | A user-defined name for the holiday schedule entry.
Start/End Date/Time | Shows the date and time the holiday starts and ends.
Reoccurrence | Indicates whether the holiday occurs on the same date and time every year.
Action | Click Delete to remove an entry from the schedule.
Name | (Field) Enter the name of the holiday (e.g., Christmas)
FROM:
Date | Click the Calendar icon and then select the date on which the holiday starts.
Hour/ Min/AM/PM | Select the time that the holiday starts.
TO:
Date | Click the Calendar icon, and then select the date on which the holiday ends.
Hour/ Min/AM/PM | Select the time that the holiday ends.
Reoccurrence | Select if the holiday occurs on the same date and time every year.
Add Holiday | Click to add the new entry to the schedule.

## Related Topic

Schedule