# Test Secure Recording Connector

If you are experiencing problems between MBG and the third-party CRE, use this test to check the Secure Recording Connector control interface.

Note: Since this self-diagnostic function puts considerable load on the system, do not run the test during peak periods.

To run the self-diagnostic test:

1. On the Status tab, click Diagnostics.

2. Beside SRC self-diagnostic, click Run. Test results and a pass ratio are displayed.

If you are still experiencing issues after all of the self-diagnostic tests have reported "OK", please investigate using the support channel for your CRE equipment.