# Message Delivery

Message Delivery is a new-message notification service. When a message is left in a user’s mailbox, the system calls the user at a pre-configured telephone number, waits for the telephone to be answered, and prompts: "Hello <name recorded in mailbox>. You have <number> unplayed messages in your mailbox. Please enter your passcode." When a passcode is entered, the user is logged into the mailbox and can play the message and/or use features (make, give, answer) permitted by the class of service for that mailbox.

The system prompts for the passcode 1 (one), and waits 30 seconds for a response. If someone other than the user answers the telephone and does not know the passcode, the system hangs up and counts the call as a successful page. (Unsuccessful pages occur when the system encounters a busy tone or reorder tone.)

Message Delivery is a subset of the Pager message waiting indicator type. For instructions to configure this application, refer to Pagers and Message Delivery.

## Guidelines for Pager and Message Delivery Allocation

The system ports that outdial pages are dedicated exclusively to paging. This restriction means that there are fewer ports available to accept incoming calls. For a discussion on the use of ports, refer to Guidelines for Pager and Message Delivery Allocation.

### Special Pager and Message Delivery Billing Considerations

The billing system is capable of billing both paging and message delivery on a per-page basis. The system installation site, as the calling party, is responsible for any charges that accrue when paging or message delivery calls are made to the outside telephone network. While pager calls are usually short in duration, message delivery calls can be quite long. Because the cost of each call depends on the time of day, the duration of the call, the distance between the TAS bureau and the user, and the rates of the local telephone company, the system does not make any provisions for the particular aspects of billing.

The billing rates structure allows you to specify an individual rate for each pager system. This rate is multiplied by the number of pages issued for the mailbox. If you put message delivery accounts and radio pager accounts on separate pager systems, you can increase the charges on pager systems servicing message delivery subscribers (to compensate for any toll charges the telephone company may levy).