# Overview

NuPoint Fax is an optional, software-only feature (no fax card required on the server) that allows NuPoint Voice users and outside callers to exchange faxes through user mailboxes and special mailboxes. NuPoint Fax provides a set of fax-related features and limits that you can assign to NuPoint Voice mailboxes.

With NuPoint Fax, fax documents are stored as electronic fax messages in NuPoint Voice mailboxes. From there, faxes can be delivered to any fax machine at any time, distributed to other mailboxes, sent over a network, or viewed on a PC (in the Messages tab of the Web View Interface).

The Fax feature works in a network configuration where the NuPoint Unified Messaging server is integrated directly with a Mitel MiVoice Business or with another PBX through a Dialogic Media Gateway (formerly PIMG). For more information, see Fax Scenarios.

Note: Using Fax with the Web View Interface requires a Web session (you must have an Internet connection).

NuPoint Fax provides a solution to many of the problems inherent in typical fax communication:

- Callers sending a fax do not have to wait due to the receiving fax machine being busy with another transmission.

- Faxes are stored in password-protected user mailboxes. Faxes do not sit at the fax machine for anyone to read.

- Recipients receive notification when a new fax arrives. Incoming faxes do not sit for days because recipients do not know they are there.

- Faxes can be annotated with voice messages (also called voice cover sheets), relieving the sender of typing out explanatory notes.

- The recipient decides when and where a fax is printed out. For example, a NuPoint Fax user away from the office can call their NuPoint Voice mailbox and direct a fax, deposited there by someone else, to be delivered to a hotel, an airport, or another location where there is a convenient fax machine. After reading the fax, the user can call back into their mailbox and send the fax to another party, for example, a prospective client waiting for a quote.

For end-user features and operating information, see the NuPoint Unified Messaging Web View Help and Messaging User Guide.