# Active Calls

The system allows you to view information about conferences that are in progress. The call information page is updated according to the refresh rate that is selected at the top of the screen. The default refresh rate is every 30 seconds.

#### To view active conference calls:

1. From the MiCollab Audio, Web and Video Conferencing main page, click Active Calls from the navigation pane. The page shows a conference call in progress and participants

2. While monitoring live conferences, you can perform the following operations:

- End Call: Ends the conference without any warning or notice to conference participants.

- Drop Leg: Drops this participant from the conference without any warning or notice to the participant.

- Collect call quality data: Collects call quality data for support purposes. The call must active for at least one minute or no data is collected.

1. Click Collect call quality data link for the conference that you want to collect call quality information. The call must be up for one minute or no data is collected.

2. At the prompt, click Save, and then choose a location to save the file.