# View Licensing Information

The MiCollab administrator portal opens at the Licensing Information page, which displays details about user licensing for your applications.

## Unified Communications and Collaboration (UCC) Bundles

This table lists the installed UCC Licensing bundles.

Column | Description
Bundle | Lists the type of UCC licensed bundle; for example, UCC Entry Level for Enterprise (V4.).Note that you can generate a report that identifies the UCC licensing bundle assigned to each user.
User Licenses | Displays the maximum number of licensed bundles that you can assign.
Currently used | Displays the number of UCC bundles that you have assigned or attempted to assign. When this total is greater than the number of Licenses, it is displayed in red to indicate over provisioning. If required, you can purchase extra license bundles from your Authorized Reseller.

Note: This table just shows the tally of the of the available licenses. To determine the licensing part numbers that are being used use to achieve the current level of licensing, you must access the Application Management Center and view the licenses that are assigned to the ULM.

## Application User Totals

This table lists the installed applications and the user licensing information for each application. The totals in this table include the user licenses in the available UCC License Bundles plus any "al la carte" licenses that you may have purchased.

Column | Description
Application | Lists the installed applications.
User Licenses | Displays the maximum number of licensed users that you can assign to each application or service.
Currently Used | Displays the number of licenses that you have assigned or attempted to assign. When this total is greater than the User Licenses, it is displayed in red to indicate over provisioning (also see Voice Mailbox Over Provisioning). If required, you can purchase extra licenses or uplifts from your Authorized Reseller. Note: SIP phones appear in the Teleworker license count regardless of whether they are registered to the ICP.

## Effect of Adding or Removing UCC Licenses

When you add or remove a UCC Licensing bundle, the system updates the UCC Licensing totals. The Application User Totals are also updated to reflect the change.

If you add/delete . . . | The following application user licenses (in use) increase/decrease by one . . .
UCC Basic License | UCC Basic (includes MiVoice Business user license)
UCC Entry License | UCC Entry Multi-device user license NuPoint UM mailbox, Standard UM, and Advanced UM
UCC Standard License | UCC Standard Multi-device user license NuPoint UM mailbox, Standard UM, and Advanced UM license One Teleworker license MiCollab Client deskphone, web client, and softphone or mobile client Vidyo client license AWV license
Premium UCCLicense | UCC Premium Multi-device user license NuPoint UM mailbox, Standard UM, and Advanced UM license AWV license Three Teleworker licenses MiCollab Client deskphone, web client, softphone, and mobile client Vidyo client license MiTeam license
NuPoint UM mailbox (when "al la carte" NuPoint licenses are available) | NuPoint UM mailbox
NuPoint UM mailbox (when "al la carte" NuPoint licenses are not available but UCC license bundles are) | UCC Entry (or Standard, or Premium depending on availability) NuPoint mailbox

## Voice Mailbox Over Provisioning

You are allowed to restore a database to a destination system even though the database may contain more voice mailboxes that the system licensing can support. Over provisioning of voice mailboxes is allowed in order to give you time to purchase additional licenses from the Applications Management Center (AMC). If the system is in an over provisioned state:

- A warning message appears in the Users and Services application that indicates that you need to purchase additional NuPoint UM user licenses.

- You cannot add new voice mailboxes if the current mailbox count has reached the system NuPoint UM user licensed limit or if the system is in an over provisioned state. You will also be unable to add mailboxes from the NuPoint UM telephone user interface.

- You cannot log into the NuPoint UM web console.

- You cannot log into the AWV administration application.

- You can log into the NuPoint UM Telephone User Interface (TUI), but you will be unable to access the administrative options.

To return the NuPoint UM application to its normal state, purchase additional licenses or delete the extra mailboxes. You must reduce the number of mailboxes to be equal to, or lower than, the number of available licenses.