# Manual Provisioning

It is recommended that you use Quick Add to provision new users; however, you also can provision users and services directly from the User tab without applying role and template. From the User tab, you can

- add, edit, or delete users or services

- re-send Service Information E-mails to users

- add Hot Desk Users

If Flow Through Provisioning is enabled, then MiCollab distributes the user data to the MiVoice Business platforms.

To add or edit users or services manually:

1. Under Applications, click Users and Services.

2. On the Users tab, click Add, and add a new user
   or locate an existing user using search, select the user, and then click Edit.

Note: You can also double click a user's last name to open the Edit window.

3. Click each of the tabs and modify the fields as required. Mandatory fields are identified with an asterisk (*). You must click Save to commit your changes before you switch to a new tab. Users may have configuration information stored on one or more of the following tabs:

1. - User

   - Phones

   - MiCollab Speech Auto Attendant

   - Groups

   - NuPoint UM

   - MiCollab Client

   - Audio, Web and Video Conferencing

   - MBG (Teleworker)

   - Vidyo

4. Click Save.