# Softkeys - Description

The Voice Mail Softkeys feature allows users to control voice mail functions through context-sensitive keys on the telephone. This feature is available to NuPoint Unified Messaging systems that are integrated to:

- the MiVoice Business ICP (Release 5.1 UR 2 or later) using an IP integration

- the 5000 CP (Release 3.2 or later) using a SIP integration

Note: The Softkeys feature is not supported for Digital Media Gateway (formerly PIMG) integrations.