# Adding NP Fax Options to COS

Add NP Fax options to mailboxes exactly as you would voice message options. You can include them in existing or new FCOS, LCOS, and NCOS. You must generate new COS for applications that are exclusive to NP Fax, such as Guaranteed Fax and Fax Publishing.

Here are some fax mail FCOS options:

- VIP FCOS + 190-196 and 200: User can receive and send fax messages and include a cover sheet. Callers must use the phone keypad to send a fax.

- VIP FCOS + 190-196, 200, and 203: Same as above, but callers can also send walkaway fax messages.

- VIP FCOS + 198 and 200: Fax only mailbox; receives fax messages with no voice annotation and supports a cover page. Use bits 193-195 to retrieve messages.

To plan adding Fax options, refer to the NP Fax COS Planning Worksheet (below). The Fax FCOS and NCOS bits and names are included at the top of the worksheet for your reference.

If you add fax features to an existing COS without renumbering the COS, existing mailboxes with that COS assigned will take on the added fax features. If you create a new COS by copying an existing one and modifying it, you must assign the new COS to mailboxes (see Related Topics).

Note that there are entries for users’ standard mailboxes and users’ broadcast fax mailboxes. If a user is likely to receive many fax calls, they should have a separate extension for faxes that has an associated broadcast mailbox. The broadcast mailbox contains a distribution list consisting of only the user’s standard NP Voice mailbox. Messages or faxes left in the broadcast mailbox are immediately transferred to the user’s standard mailbox, as shown below.

To prevent broadcast mailboxes from filling up, the FCOS should not include the Receive message bit.

To prevent broadcast mailboxes from filling up, the FCOS should not include the Receive message bit.

To prevent broadcast mailboxes from filling up, the FCOS should not include the Receive message bit.

### Broadcast Mailbox Fax Mail Application

## NP Fax COS Planning Worksheet (Sample)

## NP Fax COS Planning Worksheet (Blank)

- Customizing an FCOS

- Managing Fax Groups