# Configure a Superuser Account for Office 365

If you are using Office 365 as an email server, you can configure a Superuser account to access the individual email accounts. This eliminates the need for users to maintain passwords manually on NuPoint UM system.

## Creating a Superuser Account

If you already have an account to use for the Superuser role, see Configuring Other User Mailbox using Office 365 Admin Center.

To create a new user:

1. Log in to Office 365 Admin Center.

2. Refer to Office 365 Support documentation to Add a user.

3. See the following Configuring Other User Mailbox using Office 365 Admin Center section to configure the new user to behave as a Superuser.

## Configuring Other User Mailbox using Office 365 Admin Center

To configure other users' mailboxes using Office 365 Exchange Admin Center:

1. Log in to the Office 365 Exchange admin center using the Domain Administrator credentials.

2. Click recipients > mailboxes.

3. Use the Shift key and select the mailboxes of users you want access to. Click More options... on the bottom right of the screen from the Bulk actions page.

4. Scroll down to see Mailbox Delegation, click Add.

5. Provide “Send As” and “Full Access Permission” to the user in the Bulk Add Delegation window. This user will now behave as the Superuser.

Note: For security reasons, ensure that only the licensed users are assigned the permissions to mailboxes of other users.

## Configuring Office 365 Superuser on NuPoint

To configure Office 365 Superuser details on NuPoint web console:

1. Log in to the Admin Web Console.

2. Navigate to NuPoint Web Console > Unified Messaging > Advanced UM.

3. Select Mail Server Type as Office 365.

4. Enter the Superuser account name and Password.

5. Save the credentials.

Enable Advanced UM for User Mailbox