# Stop MBG

Stopping MBG service can be done immediately or can be queued until all currently active calls are completed. Calls that are currently on Hold or in the Transfer state are not maintained.

To shut down the server:

1. On the MBG main page, click the System status tab and then click Dashboard.

2. Do one of the following:

- For immediate shutdown, click Stop.

- For shut down after all currently active calls are completed, click Courtesy Down.

3. Click OK to confirm the shutdown.
   MBG stops and is disabled.

To override a Courtesy Down shutdown and force an immediate hard shutdown:

1. On the MBG main page, click the System status tab and then click Dashboard.

2. Click Stop and then click OK to confirm the shutdown.
   MBG stops and is disabled.