# Configure Users for Remote Management Service

The Remote Management component of remote proxy services enables you to set permissions for remote users. The permissions define which administrative interfaces the users may access for each application.

For example, to grant access to the administrative interface of the MiVoice Business, add a new user and select the "MiVoice Business Management - Administration" permission. When the user attempts to access the Embedded System Management (ESM) tool on the MiVoice Business, she will be prompted to enter her Remote Management username and password in a web-based dialog. MBG will then forward her to the MiVoice Business interface, where she will be prompted to enter her ESM administrator username and password.

Notes:

- To configure remote access to the MiVoice Business interface of a MiVoice Business Express system, refer to the MiVoice Business Express Deployment Guide for specific instructions.

- In the current release, you can set permissions to control administrative-level access to the MiCollab Server Manager and the MiVoice Business Embedded System Manager (ESM). In future releases, it will be possible to set permissions to control administrative- and user-level access to the complete range of Mitel applications.

- Some application services are not supported by the Remote Management component. Details are provided in the following table:

Application | Interface | Remote Management Limitations | Notes
MiVoice Business | System Administration Tool (ESM) | Cannot perform FTP backups or restores from the MiVoice Business System Administration Tool interface. Cannot perform MiVoice Business upgrades. Cannot use ESM Reach Through to access another MiVoice Business. Cannot import files. | Local backups to the client PC are supported. The MiVoice Business ESM tool should be used to perform the following tasks: basic form updates (add users, change COS, etc.) enter maintenance commands download logs
MiCollab | Server Manager | Cannot perform upgrades. Cannot access the MiVoice Business ESM for a network element (3300 ICP). Application support is provided as a technology preview only. Some applications are inaccessible in this release; see Notes for a list of supported applications. | Application support is limited to the following: Users and Services AWV MBG NuPoint UM MiCollab Mobile Client MiCollab Client Licensing Information

- To ensure the administrative interfaces display correctly when accessed from a remote location, use a supported browser. For details concerning currently supported browsers, refer to your product documentation.

- In the current release, Remote Management Services is offered as a technology preview as part of Remote Proxy Services.

- To enable use of the Remote Management component of Remote Proxy Service, the application must be installed on Mitel Standard Linux Release 9.4 or later.

To add a user to the Remote Management list:

1. In the server manager, under Applications, click Remote Proxy Services.

2. On the Users tab, click Add new user.

3. Select Active.

4. In the Username field, enter the username used for authentication when accessing the application interface.

5. In the Password field, enter the user's password used for authentication when accessing the application interface.

6. In the Confirm Password field, re-type the user's password.

7. In the First Name field, type the user's first name.

8. In the Last Name field, type the user's last name.

9. In the Email address field, type the user's email address.

10. In the Add permission list, select the application interfaces you want this user to access, and then click Add. Use Shift+Click and Ctrl+Click to select multiple applications.

Note: In this release, select permissions only for the "Admin interfaces". In a future release, it will be possible to select "User interfaces".

11. To automatically activate the user at a later date and time, enter the Deferred activation Date and Time.

12. To automatically de-activate the user at a later date and time, enter the Expiry Date and Time.

13. Click Save.

To modify or disable an existing user:

1. In the server manager, under Applications, click Remote Proxy Services.

2. On the Users list tab, click Modify.

3. Make the required changes (or clear the Activate check box to disable the user) and then click Save.