# Corporate Directory Tab

The Corporate Directory tab provides a list of all the accounts for each corporate directory. When an account is included in the corporate directory, the user is listed as a corporate contact in the MiCollab Client Desktop Client Contacts view.

The directory structure for corporate directories varies based on how the corporate directory was generated.

Corporate directories generated from a PBX synchronization, or by manually creating the accounts include just one top level Corporate Directory folder .

All accounts are displayed in the Corporate Directory table, and there are no subfolders under the top-level Corporate Directory folder.

Corporate directories generated from an AD/LDAP synchronization typically include various organization groups and associated folders .

Subfolders, and the accounts that reside in them, correspond to the Organization Units present in the AD/LDAP Corporate Directory. If a folder is collapsed, you can expand it by doing one of the following:

- Click the arrow next to the folder.

- Click the name of the folder.

- Click the Expand All link.

If a folder is expanded, you can collapse it by doing one of the following:

- Click the arrow next to the folder.

- Click the Collapse All link.

The corporate directory table provides the following information for the accounts in the directory:

- Type: There are two types of accounts as indicated by the accounts icons:
- Synchronized accounts: These accounts are created automatically during synchronizations between the MiCollab Client accounts database and the AD/LDAP directory or PBX node database.
- Manually-created accounts: These accounts are created manually using the add or copy functions.
- Last Name: Indicates the user's last name.
- First Name: Indicates the user's first name.
- Desk Phone: Indicates the extension for the user's desk phone.
- Soft Phone: Indicates the extension for the user's MiCollab Client softphone.

## Local Corporate Directories

To see the list of accounts in the local corporate directory, click the top level Corporate Directory folder.

In some circumstances, you may not want to include all accounts as corporate contacts (for example, high-level company executives). You can remove individual accounts from the corporate directory, thereby removing the associated user from the list of MiCollab Client corporate contacts. Removing an account from the corporate directory group does not delete the account from the corporate directory. It merely removes the associated user from the list of corporate contacts in the MiCollab Client Desktop Client.

You can also add manually-created accounts to the corporate directory and include the associated users in the list of MiCollab Client corporate contacts.

For local corporate directories you can:

- Sort the information in the table.

- Select one or more entries in the table.

- Refresh the information on the page.

- Add accounts to the corporate directory.

- Remove accounts from the corporate directory.
  To remove one or more contacts from the corporate directory group:

  1. Select the contact you want to remove.

  2. Click the Remove link. A dialog box appears prompting you to confirm that you want to hide the contact from the corporate directory group.

  3. Click OK to remove the contact, or click Cancel to cancel the removal.

## Peered Corporate Directories

To see the list of accounts for a peered server corporate directory, first expand the top-level Corporate Directory folder, and then click the sub-folder with the Description of the peered server (as configured on the Peer Server Details page).

When MiCollab Client Services are configured for peering, users are categorized by corporate directory in the MiCollab Client interfaces. Users between different corporate directories have equal access to presence information and communication features as they do with users from their own corporate directories. Users who have been removed from their corporate directory are not visible to other users.

For each peered server, the directory tree structure displayed under the local Corporate Directory folder mirrors the Corporate directory structure on the peer server itself. Because you do not have management access to peered corporate directories, the Add and Remove links will not appear when you click on a peered corporate directory folder.

For peered corporate directories you can:

- Sort the information in the table.

- Refresh the information on the page.

- Adding Corporate Contacts
- ACD Settings Tab

Parent topic: The Administrator Interface