# About Diagnostics

A variety of diagnostic tools is provided to assist in resolving issues.

- Connectivity Tests: Checks connectivity to ICPs for MiNET, SIP, and TFTP services based on the configured type; SIP trunking endpoints; and application servers such as MiCollab and MiContact Center. If these are configured with a fully qualified domain name (FQDN), a DNS resolution test is also run.
- Traceroute: Display the route (path) of packets traveling across the IP network to an endpoint.
- Packet Trace: Capture a log of traffic passing over the network.
- Teleworker Network Analyzer: Test voice quality and remote IP device connectivity to the MBG server.

Parent topic: Diagnostics