# Requesting for presence

If a user has turned Off the Show Presence setting, other users can request the user to view the presence information.

To request for presence:

Right-click on a contact (from contacts, voicemail, call history, chat, home, inbox, or search field) for whom the presence information is to be viewed and select Request for Presence.

Also you can open the contact card and select Request for Presence from the more ( ) menu.

Note: Users cannot request for presence information from MiTeam, groups, or group chat.
To add users to presence allowed list:

- From the MiCollab Client navigation menu:
  1. Select Settings > Presence Privacy.
  2. Click the more ( ) menu and select Add Contacts.
  3. Select the contacts to add and click Done.

- Right-click on a contact (from contacts, voicemail, call history, chat, home, inbox, or search field) and select Share Presence with. Also you can open the contact card and select Share Presence with from the more ( ) menu. The contact is automatically added to your presence allowed list.

After a contact sends Request for Presence, the user will get following notifications to either Accept or Reject.

- in the Client's home screen

  Click Accept to add the contact to your presence allowed list.

  Click Reject to reject the view presence request.

- background notification

To remove users from presence allowed list:

- From the MiCollab Client navigation menu:
  1. Select Settings > Presence Privacy.
  2. Click the more ( ) menu and select Delete.
  3. Select the contacts to delete and click Done.
- Right-click on a contact (from contacts, voicemail, call history, chat, home, inbox, or search field) and select Remove Presence. Also you can open the contact card and select Remove Presence from the more ( ) menu. The contact is automatically removed from your presence allowed list.

Parent topic: Presence privacy settings